- Delivers outstanding customer service to walk-in customers and telephone inquiries
- Continuously practices good listening skills with customers, UPS Store team members, and leadership
- Takes ownership of the customer's shipping needs and offers viable solutions
- Takes action to learn all product and service offerings, alternative solutions, and industry trends
- Operates all equipment, software, and devices in an expert fashion and is willing to teach others
- Maintains a clean, organized, and safe working environment
- Performs other duties as assigned
- High school diploma or GED required (or in process)
- Strong computer skills, including Microsoft Office and Adobe Suites
- Outstanding phone and customer service skills
- Strong verbal and written communication skills, including spelling and math
- Prompt, reliable, and responsible
- Able to lift 40+ pounds
Part-Time Center Associate - Scottsdale, United States - The UPS Store Greenway Pkwy #4020
Description
The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate does not have to have previous retail sales experience but has a desire to have fun while working hard. If you possess strong computer and internet skills, a friendly and genuinely helpful demeanor, and a professional appearance you are a great fit . He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
RESPONSIBILITIES
QUALIFICATIONS