IT & Telecom Coordinator ( Executive II) - Springfield, United States - State of Illinois

Description

Agency:
Environmental Protection Agency

Closing Date/Time: 06/05/2024

Salary:
Anticipated Starting Salary (Effective 7/1/2024) $6,339.00/Month,-Full Range $6,339-$9,178 a Month

Job Type:
Salaried


County:
Sangamon

Number of Vacancies: 1


Plan/BU:
RC062

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the website.

State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.


Please upload a copy of your official/unofficial transcripts for all degrees earned, and a copy of any applicable professional licenses you possess to the MY DOCUMENTS section of your application.

Note:

The Illinois Environmental Protection Agency must verify and have proof of higher education and coursework (if applicable) for any degree earned before any offer can be extended.

*Answer all questions thoroughly-DO NOT STATE SEE RESUME*Posting Identification Number 38118

Position Overview

The Illinois Environmental Protection Agency (IEPA) is seeking a highly qualified individual to serve as an Executive 2, Agency IT and Telecom Coordinator.

Responsible for managing the IT and Telecom products and services for staff in excess of 775 and serving as backup to the Vehicle Coordinator in the Division of Administration.

We invite all qualified candidates to apply.

The benefits of working at the EPA include a 37 1⁄2 hour work week, a generous salary and benefits package (paid time off for vacation, sick or personal leave, holidays) pension and other retirement benefits, tuition reimbursement, and insurance eligibility on day one (medical, dental, vision, and life).

Essential Functions

40% 1.

Serves as the statewide Information Technology (IT) and Telecom Coordinator for the Illinois Environmental Protection Agency (IEPA) responsible for managing the Agency IT and Telecom services to a staff in excess of 775.

Organizes, plans, directs, and controls the Agency's Electronic Service Requests (ESRs)
Serves as principal liaison with Department of Innovation and Technology (DoIT)
Prepares, schedules, and submits all ESRs
Plans and directs IT for new service, relocation, and changes to existing service
Plans and controls all computers, monitors, and system access requests; maintains records on all transactions

Reviews and provides IT signature clearance on the IEPA Employee Exit Checklist to ensure IT related equipment is turned in from employees prior to their departure from the Agency.

Essential Functions Continued

25% 2.

Serves as working supervisor:
Assigns and reviews work
Provides guidance and training to assigned staff
Counsel staff regarding work performance
Reassigns staff to meet day-to-day operating needs
Establishes annual goals and objectives
Approves time off
Prepares and signs performance evaluations

25% 3. Serves as Telecom Coordinator for the Agency's Telecommunication System;

Organizes, plans, directs, and controls the Agency's Telecommunication System
Serves as principal liaison with Department of Innovation and Technology (DoIT)
Prepares, schedules, and submits all Telecom Service Requests (TSRs)
Plans and directs Telecommunications for new service, relocation, and changes to existing service
Plans and controls all pagers, cellular telephones and voice mail.
Maintains records on all transactions.

Essential Functions Continued

05% 4. Serves as backup to the Vehicle Coordinator in they're absence.

Reviews and provides signature clearance on the IEPA Employee Exit Checklist to ensure all motor vehicle related tasks are managed prior to employee departure from the Agency.

Enters new drivers into FMS.
Reports all vehicle accidents to DCMS Risk Management
Travels in performance of duties.

05% 5. Performs other duties as required or assigned, which are reasonably within the scope of duties enumerated above.

Specialized Skills

Of the two years of required experience; requires two years of experience as an Agency Information Technology (IT) Service Requestor (TSR), Telecommunications Coordinator in project management and coordination of Telecommunication and IT service requests; in utilizing ServiceNow; writing and submitting TSRs for VoIP, Cellular, Video Conferencing equipment, data and wiring; entering and editing data in EMS 11, MobileIron and NewMobile; utilization of state procurement processes.

Minimum Qualifications

Requires knowledge, skill, and mental development equivalent to completion of four years of college, preferably with courses in business or public administration.

Requires two years of responsible administrative experience in a public or business organization.

Preferred Qualifications

Prefers at least (2) two years of experience as Telecommunications Coordinator in project management and coordination of Telecommunication and IT service requests for a public or private organization.

Prefers at least (2) two years of experience in entering and editing data and utilizing database tracking programs.

Prefers at least (2) two years of experience in writing and submitting requests for VoIP, Cellular, Video Conferencing equipment, data and wiring.

Prefers at least (2) two years of experience in working knowledge of the functions of state government, and of the character of relationships between the executive branch with the other branches, and between the State, and higher and lower levels of government.

Prefers at least (2) two years of experience in developing and managing a supportive program.
Prefers at least (2) two years of experience in analyzing administrative problems and adopting an effective course of action.

Prefers at least (2) two years of experience in developing, installing, and evaluating new and revised methods, procedures, and performance standards.

Prefers at least (2) two years of experience in exercising judgment and discretion in developing, implementing, and interpreting departmental policies and procedures.

Prefers at least (2) two years of experience in developing and maintaining cooperative working relationships.

Prefers at least (2) two years of experience in the utilizing a personal computer with knowledge of a Microsoft Word, Access and Excel software.

Condition of Employment

Requires a valid Illinois Driver's License
Requires the ability to travel
Requires the ability to pass a name based background check
Overtime is a condition of employment, and you may, at times, be requested or required/ to work overtime.

*The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Work Hours: 8:30-5 Mon-Fri

Work Location: 1021 North Grand Avenue East, Springfield, IL 62702

Agency Contact:
Kathy Taylor


Posting Group:
Building, Fleet & Institutional Support; Fiscal, Finance & Procurement

This position [DOES] contain "Specialized Skills" (as that term is used in CBAs).

The IEPA does not provide sponsorship for employment visa status (e.g. H-1B visa status).

To be considered for permanent IEPA employment, applicants must be currently authorized to work in the United States on a full-time basis.

Agency Statement:

The mission of the Illinois Environmental Protection Agency (IEPA) is to safeguard environmental quality, consistent with the social and economic needs of the State of Illinois, so as to protect health, welfare, property, and the quality of life.

IEPA works to safeguard the state's natural resources from pollution to provide a healthy environment for its citizens.

By partnering with businesses, local governments and citizens, IEPA is dedicated to continued protection of the air we breathe and our water and land resources.

APPLICATION INSTRUCTIONS
Use the "Apply" button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the homepage in the blue ribbon.

Non-State employees should log in on the using the "View Profile" link in the top right of the homepage in the blue ribbon.

If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees:
Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees:
on – click "Application Procedures" in the footer of every page of the website.

The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s).

You may receive emails from the following addresses: