- Research, report, and provide resolution to exceptions in a timely manner
- Provide training, support, and guidance to co-workers
- Create, update, and test procedures for compliance
- Respond to escalated customer questions and provide timely resolution
- Review data for authorizations and compliance
- Update, modify, and correct data while following policies
- Provide outstanding customer service by anticipating customer needs
- Associate's Degree or equivalent experience preferred
- 3 years of banking experience with expanded knowledge of regulations
- Excellent communication skills in Spanish and English
- Proficiency in Microsoft Office Suite
- Strong problem-solving skills and ability to prioritize tasks
- Physical abilities to sit, stand, walk, and lift/move up to 15 lbs
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Bilingual Electronic Banking Senior Specialist - Glens Falls, United States - Glens Falls National Bank & Trust Company
2 weeks ago
Description
We are hiring a Bilingual Electronic Banking Senior Specialist at Arrow Financial Corporation!
The Arrow Financial Corporation Family of Companies is looking for dynamic individuals to join their amazing team. Join as a Bilingual Electronic Banking Senior Specialist (Spanish and English) and be part of a supportive and inclusive environment at Arrow Financial Corporation!
Responsibilities:
Requirements:
What we offer:
Arrow Financial Corporation believes in investing in employees, offering career development opportunities, competitive compensation, and a comprehensive benefits package. This includes competitive compensation with potential bonuses, vacation, medical insurance, retirement plans, education reimbursement, and more!
We are an Equal Opportunity Employer, committed to diversity and inclusion. Join our team and be part of a company with over $4 billion in assets, providing banking and insurance services across northeastern New York!
