Sr. Desktop - Lake Forest, Illinois, United States - Connection

Description

Overview:

Connection has an amazing opportunity through our Technical Staffing division for a Sr Desktop / Hardware Technician in Lake Forest, IL.

This is a Direct Hire opportunity with our client in the distribution industry. This position is onsite and responsible for day-to-day activities, project work and hardware management. Qualified candidates will be able to help with data center capacity and growth planning rack and server layout.

Direct hire position. Full benefits, medical, dental, and vision. M-F onsite coverage is 10am-5pm Some travel to different sites. Only onsite when needed.


Responsibilities:

Job Duties:

• Provide tier II support for data and network systems infrastructure.
• Installation/Removal of Cabling and Hardware
• Cabling: Creation, Run(s)/Patching, Testing/Validation, Reclamation
• Repair/Troubleshooting
• Provide on-site support in the Data Center during incidents, RMA, project, and maintenance activities.
• Remote assistance with technicians/branch managers
• Cable/Hardware identification/verification/testing
• Replacement of failed components
• Ordering of replacement parts for HP and Cisco servers.
• Replacement of failed components
• Servers: Cisco, HP, Rubrik, Nutanix, Lenovo, Hot swappable
• Networking: Cisco, NetScout
• Infrastructure: RF, CodeCDU
• Monitoring: RF Code, CDU, iLO
• Documentation: Service Now queue, Incidents/Tasks, Change request/tasks, Representation on CAB for required changes
• Playbook(s): Miscellaneous tasks including coordinated outages for repairs
• Assist other teams with playbooks for tasks including coordinated outages for repairs
• Maintenance of documentation: Rack elevations, Point to point documents (P2P), Shipping Log
• Server setup: Delivery confirmation, build process, Part setup/power-on, Base configuration to allow for T2OS to configure.
• Inventory Management: Cables, Spare equipment, Miscellaneous parts
• Decommissioning of hardware: Wiping hard drive(s), Verification of power off, Removal of Hardware from a rack, Moving of Hardware as requested in decom process request, Secure Storage (Hold request), Secure Pickup, Update pickup task/sheet.

Min:
USD $27.00/Hr.


Max:
USD $36.00/Hr.


Qualifications:
Qualifications

3 years' Experience with IT Hardware

• Unbox and prepare server for racking.
• Rack server in correct location
• Running cables per the P2P
• Power on server and do any ilo/ipmi configuration necessary.
• Ensure connectivity is correct.
• Check build sheet to ensure correct name of server.
• Check rack elevation to find expected location of server.
• Rack rails for server in expected location.
• Slide server into rails.
• Check P2P to ensure it is correctly filled out.
• Measure cable lengths.
• Print Cable labels.
• Pull cables from secure storage.
• Apply labels to cables.
• Run cables following P2P.
• Verify connectivity.
• Any P1 or P2 INC
• People cannot connect to a server.
• Someone needs a physical reboot of a server.
• GCC is asked to reach out to us.
• Any Environmental failure.