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    Shift Supervisor - Tempe, United States - AutoZone

    AutoZone
    AutoZone Tempe, United States

    3 weeks ago

    Default job background
    Full time
    Description

    AutoZone is committed to being an equal opportunity employer. We offer opportunities to all job seekers including those individuals with disabilities. If you require a reasonable accommodation to search for a job opening or to apply for a position with AutoZone, please contact us by sending an email to:

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    Thank you,

    AutoZone Human Resources Customer Satisfaction **Shift Supervisor (Full-Time)**

    CAROUSEL_PARAGRAPH

    Tempe, Arizona

    Stores - Retail

    USA3617S135

    AutoZone-US ** Share Job**

    ** Job Description**

    **Position Summary**

    AutoZone's Full-Time Shift Supervisors assist the Store Manager with leading company initiatives and ensuring maximum productivity, training high performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance to AutoZones expectation. Shift Supervisors exceeds customers expectation by delivering a WOW Customer shopping experience on assigned shifts by Living the Pledge every day.

    **Position Responsibilities**

    Assists Store Manager with supervising, training and developing store personnel

    Assumes responsibility for the store operation and commercial department in the Commercial Sales Manager and Store Managers absence, on assigned shifts

    Assists with management of the Commercial and Hub Departments, (as applicable), to ensure commercial accounts and stores are serviced and deliveries are made as promised

    Delegates and ensures store merchandising tasks are completed in a timely manner

    Operates cash registers and follows established cash handling duties, including but not limited to deposits, petty cash and lane accountability

    Ensures all company policies, and loss prevention procedures are followed

    Utilizes ZNET to help customers locate merchandise or find suitable alternatives

    Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment)

    Monitors cash flow, inventory and security control

    Maintains sales productivity, store appearance and merchandising standards

    Conducts and reviews all opening and closing procedures

    Manages emergency situations and conduct proper emergency procedures

    Follows proper accident procedures

    Provides feedback regarding AutoZoner performance to the store manager

    Assists with monitoring and managing all activities related to Risk & Safety Management to maintain a safe work environment

    Addresses customer concerns and resolves them with a goal of turning a complaint into a compliment

    Processes returns and effectively manages inventory

    Communicates AutoZoner issues and concerns to the Store Manager in a timely and confidential manner

    Motivates AutoZoners to provide WOW Customer Service, enhance productivity level and market products to enhance sales and profits

    **Position Requirements**

    High School diploma or equivalent

    ASE Certified preferred

    Demonstrates high level of integrity

    Excellent communication and decision making skills

    Ability to drive customer service

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