Enrollment Specialist - Rancho Cucamonga, United States - Inland Empire Health Plan

Description

Overview:

What you can expect

Find joy in serving others with IEHP We welcome you to join us in healing and inspiring the human spirit and to pivot from a job opportunity to an authentic experience

The Enrollment Specialist, guided by the Enrollment Assistance Manager, passionately engages in a dynamic role. They provide full-service application assistance to the uninsured. Guiding them with enthusiasm through the application process. This advisor not only determines eligibility for Medi-Cal and/or Covered CA but also performs outreach to auto-enrolled Covered California Members to help effectuate their membership. Their commitment extends to active monitoring, follow ups, and compliance with regulatory guidelines, ensuring a seamless journey until application approval.

Commitment to Quality: The IEHP Team is committed to incorporate IEHPs Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.

Perks

IEHP is not only committed to healing and inspiring the human spirit of our Members; we also aim to match our Team Members with the same energy by providing prime benefits and more.

• CalPERS retirement
• 457(b) option with a contribution match
• Generous paid time off- vacation, holidays, sick
• State of the art fitness center on-site
• Medical Insurance with Dental and Vision
• Paid life insurance for employees with additional options
• Short-term, and long-term disability options
• Pet care insurance
• Flexible Spending Account Health Care/Childcare
• Wellness programs that promote a healthy work-life balance
• Career advancement opportunities and professional development
• Competitive salary with annual merit increase
• Team bonus opportunities

Three (3) years of experience in the following disciplines:

• In-house sales
• Outbound Sales Experience
• High-volume telemarketing
• High-volume consumer products/industrial distribution order taking
• Customer Service in a high-call-volume environment
• Outreach, Enrollment and Retention

Knowledge of the following areas:

• Medi-Cal and/or Covered California eligibility
• Customer service and phone etiquette

Expert knowledge in the following areas:

• State Health Programs and the application and enrollment process
• Both Open and Special Enrollment Period eligibility requirements

Start your journey towards a thriving future with IEHP and apply TODAY