- Education: High School Graduate
- Certification/License: None required, Medical Terminology knowledge beneficial
- Experience: Experience in a hospital or physician's office is advantageous, particularly in Emergency Department settings or Medical Secretarial roles. Proficiency in data entry, customer service, and multitasking is essential.
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Emergency Department - Milford, United States - Milford Regional Medical Center
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Description
Job Title: Emergency Department Registrar/Secretary at Milford Regional Medical Center
About the Company:
Milford Regional Medical Center is a non-profit, acute-care facility and a regional teaching hospital located in Milford, Massachusetts. The medical center, with 149 beds, serves patients from over 20 towns in Central Massachusetts, with a team of more than 300 primary care and specialty physicians dedicated to providing exceptional healthcare services to the community with dignity, compassion, and respect.
Job Description:
The Emergency Department Registrar/Secretary plays a crucial role under the supervision of the Manager of Patient Access. They warmly greet arriving patients and visitors, ensuring professionalism and effective communication of urgent matters to the clinical staff. Identifying each patient accurately during check-in, they collect essential demographic, contact, insurance, and eligibility details, along with primary physician information. Working in collaboration with clinical teams, interpreters, and other departments, they respond promptly and professionally to patient needs and department requirements. Additionally, they handle incoming calls and inquiries efficiently. The role may involve working across various areas of the Emergency Department based on operational needs and policy changes.
Qualifications:
MRMC Differentials:
Hospital differentials include hourly rates of $3.50 for evenings, $4.75 for nights, and $2.75 for weekends, following the hospital's compensation policy.