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Frederick

    Medical Assistant 2 - Frederick, United States - US Foot & Ankle Specialists

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    Description


    The Medical Assistant 2 provides essential support and administrative services to the office, the doctors, and the patients in a fast-paced doctors office.

    This person will be involved in a wide spectrum of tasks focused around assisting the Physician in all minor in office procedures, as well as being cross-trained in all aspects of the Front Desk Receptionist role to include scheduling, data entry, and maintaining patient records.

    Medical Assistant 2 Required Skills and Experience:

    High School Diploma/ GED equivalent
    6+ months of customer service experience required
    Previous healthcare experience required
    Ability to establish and maintain effective working relationships with patients, other employees, and the public
    Knowledge about health insurance, pre-authorization, insurance verification, medical terminology, CPT codes and ICD-9 codes preferred
    Must have excellent customer service skills
    Able to work in a fast-paced and demanding work environment
    Must demonstrate a strong work ethic and maintain professionalism at all times
    Must have a team mentality, flexibility and willingness to learn

    The ability to communicate effectively, multi-task and work under pressure is the key to success in this position, which also requires attention to detail and a commitment to achieving consistent customer satisfaction.

    The ability to uphold HIPAA compliance is mandatory.
    Must exercise good judgment and discretion
    Technologically savvy and familiar with Microsoft Office products including:
    Google Workspace
    Word
    Excel

    Medical Assistant 2 Essential Functions/Responsibilities (other duties may be assigned):


    Greet patients and escort them to the treatment room, making sure patients are comfortable and preparing the feet for an exam by the physician.

    Open and prep exam rooms each morning/ Close and clean exam rooms at end of day
    Count instruments in treatment rooms at the end of each session (AM & PM)
    Flexibility to work with multiple doctors and their varying practice styles
    Dispense all DME
    Apply pads and/or adhesive strappings as needed
    Perform X-rays and digital radiography
    Complete pre-authorizations
    Complete the rapid health indicator
    Obtain or review a patient's medical history, current medications and allergies. Record any changes in their medical condition. For follow-up patients, record comments made re: their current status and outcome of previous treatment. Enter this information into EMR
    Set-up for injections, P&A procedures, wart procedures, in-office surgical procedures, etc.
    Prep nail care patients, smooth/debride nails and/or calluses with electric grinder. Vacuum all clippings from the floor
    Measure and fit patients for Diabetic shoes, heat mold inserts
    Prepare lab specimens (including paperwork) and call the appropriate lab for pick up
    Clean, wrap and autoclave instruments and packs as needed, change cold sterile solutions monthly
    Replenish inventory of back office supplies and DME items, restocking drawers and rooms daily
    Assist in surgeries and minor procedures
    Clean-up after surgery dirty drapes, wrappings, dispose of sharp, red bag items, wipe down counters, mop floor scrub, clean, autoclave instruments
    Change post-op dressings, remove sutures
    Call post-op patients the day following surgery, complete Follow-up sheet
    Review information sheets with patients as needed
    Writes and faxes prescriptions
    Answer incoming calls, provide information, and transfer calls or take messages as necessary
    Schedules appointments
    Maintain and update patient records using data entry, faxing, and scanning.
    Collect deductibles, coinsurance, balances, copays and sell OTC items
    Checks all required AR/AP changes since last visit and updates records accordingly
    Must be able to maintain multiple doctors schedules.
    Maintain list of orthotics received, contact patients and make follow up appointments
    Check next day charts for insurance eligibility and necessary referrals and prior authorizations
    Prepare end of day reports, deposit slips, and upload to shared files daily
    Review billing claims and denials and collect necessary information from the provider or patient

    Medical Assistant 2 Physical Requirements:


    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly required to sit, talk, hear, and use hands to write, type or operate office equipment.

    The employee is occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and smell.

    The employee is required to perform repetitive motions, including reaching above the head, and typing. The employee must occasionally lift up to 50 pounds and/or carry objects weighing up to 25 pounds.

    This position performs tasks that involve exposure to blood, fluids, or tissues as well as cleaning solvents and other chemicals.

    Specific vision abilities required by this job include peripheral vision, depth perception, and ability to adjust focus.

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities


    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

    However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information.

    41 CFR c)

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