Customer Service - Tomball, United States - Generator Supercenter of Tomball

Description

Benefits:

PTO - Paid Time Off

Life & Voluntary Life Insurance

Positive & Collaborative Work Environment

Short & Long Term Disability

Medical, Dental & Vision

401(k) Matching (after 6 months of employment)

401(k)

Company Overview

Generator Supercenter is the company for all your generator needs. We provide high-quality models, have factory-certified technicians for repairs and maintenance, and offer turnkey installations. We are the number #1 Generac dealer in North America. Our employees have extensive training to provide a professional experience every step of the way. Our mission is .... To joyfully provide comfort and peace of mind for our customers. To be an outstanding partner to our suppliers. To change the lives of our team members by giving direction, respect, and the opportunity for financial growth. To think and act in alignment with our Creator.

Position Summary

We are looking for a great Customer Service Rep to join our team

Essential Duties and Responsibilities:

• Answer incoming customer calls and process payments in professional and friendly manner
• Maintain customer accounts, make collection calls, process payments and update customer records
• Assist with administrative tasks such as data entry, filing, and document preparation
• Provide general support to customers, management, and co-workers

Minimum Qualifications:

• Proven experience as a CSR, receptionist, or administrative assistant
• Familiarity with phone etiquette and customer service principles
• Strong organizational skills with the ability to multitask and prioritize tasks effectively
• Excellent communication skills, both verbal and written
• Proficient in typing and computer skills, including knowledge of Microsoft Word & Excel
• Experience with QuickBooks or other accounting software is a plus
• Ability to maintain confidentiality and handle sensitive information with discretion
• Must be dependable & punctual

This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Generator Supercenter Corporate.