- Laboratory Customer Service
- Phlebotomy
- Specimen Processing
- Responds to incoming inquiries regarding test result information be accessing the laboratory information system or reference lab reports.May give verbal reports to floors and provider offices via phone or fax test results per provider request.May initiate a variety of problem solving procedures in response to customer inquiries.
- Makes, receives, and routes calls/messages regarding departmental matters in a professional and timely manner.Covers for both the core lab and pathology department
- Prepares patient specimens (blood, urine, tissue) for testing by internal laboratory departments, as well as for those being sent out to a reference laboratory.Specimen preparation will include the ordering of tests in the laboratory information system, generation of barcoded computer labels, labeling of specimens, and delivery of specimens to departments.Specimen preparation may also include receiving in specimens in the computer system, centrifuging, and aliquoting specimens into proper containers to ensure specimen integrity to meet lab protocols for testing
- High School Diploma/GED.
- Phlebotomy experience preferred
- Experience in a Healthcare/Customer Service Environment or similar setting preferred
- Medical Terminology preferred
- Proficient in keyboarding
- Ability to use a computer and required applications
- Ability to read, analyze, interpret business documents, policies and procedures.
- Ability to effectively communicate both directly and via phone/email sensitive information and respond to questions from patients, customers, provider, coworkers, and vendors
- Ability to recognize and solve basic problems regarding area of responsibility and to refer involved issues to the department supervisor
- Ability to add, subtract, multiply and divide whole numbers
- Ability to work under stressful situations and able withstand the sight of blood
- Ability to prioritize tasks
- Ability to apply common sense understanding to carry out instructions in simple written, oral, or diagram form
- Ability to read and comprehend departmental SOPS and safety manuals.
- Ability to utilize basic ordering and inquiry functions within the Laboratory Information System.
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Lab Assistant II - Glens Falls, United States - Glens Falls Hospital
Description
The Impact You Can MakeThe Laboratory Assistant performs a variety of laboratory duties within the assigned department, in order to provide appropriate service levels to both internal and external customers.
The Laboratory Assistant I will be proficient in one of the following, the Laboratory Assistant II will be proficient in two of the following, and a Laboratory Assistant III will be proficient in all of the following:
Mission
Our Mission is to improve the health of people in our region by providing access to exceptional, affordable, and patient-centered care every day and in every setting.
How You Will Fulfill Your Potential
Responsibilities
Education/Experience:
Located in the foothills of the beautiful Adirondack mountains, Glens Falls is conveniently located a short drive away from the capital region and Lake George. Work at the top of your profession and jumpstart your next career here at Glens Falls Hospital
All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.
Salary Range
The expected base rate for this Glens Falls, New York, United States-based position is $ $22.78 per hour. Exact rate is determined on a case-by-case basis commensurate with experience level, as well as education and certifications pertaining to each position which may be above the listed job requirements.
Benefits
Glens Falls Hospital is committed to providing our people with valuable and competitive benefits offerings, as it is a core part of providing a strong overall employee experience. A summary of these offerings, which are available to active, full-time and part-time employees who work at least 30 hours per week, can be found here.
