Associate, Product Development and Management - Hartford, United States - Global Atlantic Financial Group Opportunities

Description

POSITION OVERVIEW
This is an exciting position on an established Product Operations team in our Hartford Conn. office.

As a key contributor within the Global Atlantic Retail group, the candidate will have the responsibility to continuously improve and own product related controls to provide outstanding product support to all areas of Global Atlantic.

The successful candidate will interface regularly with Third Party Administrators (TPAs) and other locations and departments within Global Atlantic.

Key responsibilities include the following

Own the rate setting process including rate implementation and quality control

Identify gaps in the current process and create additional controls

Analyzes quality data to identify trends, issues, and makes observations to management

Maintains up-to-date knowledge of the product, process, and procedures of in scope functions

Using product knowledge, participate in resolving questions and projects with inforce policies, with a focus on annuities

Respond to escalated service issues and production problems

Develop, test and maintain Excel spreadsheet calculation tools for TPAs

Review new and audit existing TPA processes and procedures involving product calculations

Analyze business requirements, product specifications, policy contracts, annual statements, and supplemental reports to justify implementation decisions


QUALIFICATIONS
Education and experience equivalent to a four-year college degree in actuarial science, mathematics, statistics, finance, or other related field is required

Three years or more annuity industry experience preferred

Demonstrated Excel expertise

Demonstrated strong analytical ability

Excellent communication skills, verbal and written, for delivery to a variety of audiences

Ability to understand and interpret technical written material

High energy level and internal motivation

Adaptable, can seamlessly maintain effort and focus when priorities change

Learning mindset, focus on continuous process improvement

Results-oriented, with ability to execute multiple high-priority items simultaneously

Detail-oriented, with ability to test complex calculations and spot gaps in current processes

Ambition and desire to succeed by delivering quality and effective results

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This role is not eligible for visa sponsorship now or in the future.

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