DPS - IOD - Electronic Security Technician II - 0283 - El Paso, United States - State of Texas

Description

GENERAL DESCRIPTION:

Performs complex (journey-level) electronic physical security work. Work involves installing, uninstalling, operating, programming, diagnosing, resolving issues, and decommissioning all electronic security equipment. Work is performed statewide with multi-agency groups (i.e., TLC, TFC, Office of Gov, DIR and SPB). Works under general supervision, with moderate latitude for the use of initiative and independent judgment.
The following Military Occupational Specialty codes are generally applicable to this position. Applicants must fully complete the summary of experience to determine if minimum qualifications are met.


ESSENTIAL DUTIES / RESPONSIBILITIES:
1. Assists with planning and implementing projects from the design through install which includes the overall health of the project. 2.

Reports on the progress, tracks spending, and documents all data associated with each project (e.g., Sever operating system, IP address, License, software patches, camera, etc.).

3.

Installs, configures, maintains, and administers physical security servers which includes installing the video platform application, applying security vulnerability patches, and decommission servers after agency retention period is met.

4. Maintains and programs cameras, AI phone, access control equipment, and all associated security devices. This includes replacement, troubleshooting, upgrading hardware, and decommissioning equipment. 5.

Defines and manages the roles and access levels of individual users requiring access to the video applications on the respective servers and access control system.

6. Conducts training for Electronic Security Technicians and end users on the access control system and video mgt. software. 7.

Monitors and tracks all physical security servers, access control components and camera equipment for end of life and report to management funding that is required to replace or upgrade equipment and licenses.

8.

Assists with special investigation requests and internal audits for internal divisions and external agencies on the departments multi agency shared access control and video platforms.

9. Attend work regularly and observe approved work hours in accordance with agency leave and attendance policies.10. Perform other duties as assigned.


Qualifications GENERAL QUALIFICATIONS and REQUIREMENTS:
Education – High School Diploma/equivalent required. Associate's degree with Major or coursework emphasis in electronics or computer management systems preferred.
Experience – Minimum of two years' experience performing technical installation of security access control and video surveillance equipment.


Substitution Note:

Additional work experience of the type described or other related education may be substituted for one another on a year-for-year basis.

Licensure and/or Certification – Must possess a valid driver license from state of residence.

Regulatory knowledge – Working knowledge of, or the ability to rapidly assimilate information related to TXDPS, State and Federal regulations, legislation, guidelines, policies and procedures.

Technology – Proficiency with Microsoft Office and appropriate levels of proficiency with utilized software and systems (e.g. CAPPS, SharePoint, Fac Connect) and be able to learn new software/systems.

Interpersonal Skills – Must demonstrate an ability to exercise poise, tact, diplomacy and an ability to establish and maintain positive, working/professional relationships with internal/external customers.

Must demonstrate DPS' core values:
Integrity, Excellence, Accountability, and Teamwork.

Organizational and Prioritization Skills – Must be organized, flexible, and able to effectively prioritize in a multi-demand and constantly changing environment; able to meet multiple and sometimes conflicting deadlines without sacrificing accuracy, timeliness or professionalism.

Presentation/Communication Skills – Must be able to construct and deliver clear, concise, and professional presentations and/or communications to a variety of audiences and/or individuals.

Research and Comprehension – Must demonstrate ability to quickly and efficiently access relevant information and be able to utilize and/or present research and conclusions in a clear and concise manner.

Analytical Reasoning/Attention to Detail – Must demonstrate an ability to examine data/information, discern variations/similarities, and be able identify trends, relationships and causal factors, as well as grasp issues, draw accurate conclusions, and solve problems.

Confidentiality and Protected Information – Must demonstrate an ability to responsibly handle sensitive and confidential information and situations and adhere to applicable laws/statutes/policies related to access, maintenance and dissemination of information.

Safety – Must be able to work in safe manner at all times, avoiding shortcuts that have potential adverse results/risks, and must be able to comply with safety standards and best practices.

Schedule and/or Remote/Telecommuting work and/or Travel – Availability for after-hours, weekend work, holidays, overnight, and emergencies may be required. Telecommuting up to 2 days per week. Travel statewide as needed.


PHYSICAL and/or ENVIRONMENTAL DEMANDS:

PHYSICAL and/or ENVIRONMENTAL DEMANDS:

The physical and environmental demands described here are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Environment:
Office/Indoors, Outdoors, and/or Vehicle;

• Ambulatory skills, e.g. stand, walk, sit, reach, climb, balance, kneel, crouch;
• Hand-eye coordination and arm/hand/finger dexterity;
• Ability to speak, hear, and exercise visual acuity;
• Ability to transfer weights of thirty pounds and the ability to work in concert with others to move cumbersome and heavy equipment (up to pounds) safely in a variety of conditions such as steep stairwells and in loading and unloading vehicles;

Driving requirements:
Extensive (30-60%); may also be transported by Agency Aircraft.