- Answers incoming calls, addressing patients' scheduling needs or triaging, routing and escalating concerns as appropriate.
- Maintains an understanding of services/scheduling preferences for all providers at their assigned primary and secondary practices.
- Provide feedback and assistance to collaborate with other team members or leadership to improve processes, procedures, new practice implementations and subsequent training and documentation.
- Complete assigned learning and actively participate in learning sessions or round table discussions.
- Regular and reliable attendance.
- Perform other duties as assigned.
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Patient Service Representative
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WellStreet Loganville, United States**WellStreet Urgent Care** · **Patient Service Representative - Front Desk** · **Piedmont - Loganville/Snellville, GA - Full Time** · **Job Description** · The Patient Service Representative is the first point of contact between the patient and clinical staff. The front offic ...
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Customer Service Representative
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Title Tree Loganville, United StatesAs a customer service rep you will: · Assist in managing overall store performance by meeting Key Performance Indicators (KPIs) and tracking, analyzing, and training Team Members on various performance reports. · Maintain office security and conduct proper opening and closing p ...
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Customer Service Representative
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Georgia Surgicare Loganville, United States**Georgia Surgicare/IBI** is looking for a **Customer Service Center Representative** to join our growing team in our **Loganville, GA** location. Georgia SurgiCare improves our patients lives through personalized care, exceptional service, and leading-edge treatments. Youre tale ...
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Customer Service Representative
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Apex Solutions Atlanta, United StatesAbout the Company · Together, let's make things simple: Unleash your drive and unleash the full potential of your talents at ARTUS GROUP. Since 1981, we have combined the comprehensive, traditional role of an insurance broker with the services of a modern consulting company in 15 ...
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Patient Services Representative
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Georgia Dermatology Partners Snellville, United StatesSUMMARY: · As a Patient Services Representative, you will be responsible for patient registration, scheduling and triaging clinical calls for multiple practices and facilities. · ESSENTIAL FUNCTIONS: · To perform this job, an individual must perform each essential function satisf ...
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Clinical Service Representative
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Piedmont Urgent Care by WellStreet Snellville, United StatesThe Clinical Service Representative (CSR) is a key member who works in conjunction with physicians, midlevel practitioners, office and clinical staff to provide patient care management, administrative functions, and routine clinical procedures in Piedmont Urgent Care's fast paced ...
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Patient Services Representative
1 week ago
Georgia Dermatology Partners Snellville, United StatesSUMMARY: · As a Patient Services Representative, you will be responsible for patient registration, scheduling and triaging clinical calls for multiple practices and facilities. · ESSENTIAL FUNCTIONS: · To perform this job, an individual must perform each essential function sat ...
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Clinical Service Representative
1 week ago
WellStreet Urgent Care Snellville, United StatesThe Clinical Service Representative (CSR) is a key member who works in conjunction with physicians, midlevel practitioners, office and clinical staff to provide patient care management, administrative functions, and routine clinical procedures in Piedmont Urgent Care's fast paced ...
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Member Service Representative
1 week ago
Navy Federal Credit Union Snellville, United States Part time/ / / Job ID: 49676 **Member Service Representative (Part-Time) - Snellville** · **Location:** GA Snellville **Full/Part Time:** Part-Time **Regular/Temporary:** Regular Email **Job Description** · **YOUR LIFE'S MISSION: POSSIBLE** · You have goals, dreams, hobbies and things ...
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Representative Patient Services
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Advanced Urology Snellville, United StatesJob Description · Job DescriptionPosition Description: Performs various access-related duties to include but not limited to, eligibility/insurance verification for services , obtaining authorization/referrals , scheduling, canceling, rescheduling, point of service payments, gener ...
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Customer Service Representative
4 weeks ago
Premier Rental Purchase of Snellville Snellville, United StatesJob Description · Job DescriptionGeneral Purpose: · Responsible for proper installation of delivered merchandise. Responsible for proper and timely deliveries, relocation, service calls, and retrieval of merchandise from customers residence. Has thorough knowledge of the rental ( ...
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FusionWorks Talmo, United StatesAs a regionally rooted specialist wholesaler and member of the leading GC-GRUPPE, HAUSTECHNIK OBERRHEIN KG supplies the trade with materials from all areas of building technology. With our sales team and service power, we are building locally and digitally for the world of tomorr ...
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Technical Service Representative
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Astrix Atlanta, United StatesAn industry leader in coating systems is looking for a Technical Services Representative to join their team If you are interested in joining a company with a focus on innovation and personal development, this role is for you · Pay: $70k-$85k (Depending on experience) · Location: ...
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Customer Service Representative
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AtWork Group Norcross, United States TemporaryWe are looking for a client-friendly Customer Service Representative who will be responsible for engaging with customers. The primary duties include answering phone calls or emails from consumers to respond to questions, participating in meetings with the customer service team to ...
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Customer Service Representative
3 weeks ago
Peachtree Packaging & Display Lawrenceville, United StatesPURPOSE OF POSITION: · The Customer Service Representative ("CSR") is responsible for communicating with customers, estimating and entering orders, and performing a variety of additional activities to facilitate excellent customer relationships supporting Sales, Manufacturing, ...
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Customer Service Representative
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U-Haul Atlanta, United States MoonlighterLocation: · 300 Peters St SW, Atlanta, Georgia 30313 United States of America Are you a people person? Do you love helping others? · U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you wil ...
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Customer Service Representative
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S.H.O.W. ATL Atlanta, United StatesCompany Description · S.H.O.W. ATL was founded to address the challenges of the digital era and the pandemic by providing customized live experiences for businesses and customers. Our cost-effective solutions have demonstrated event sustainability and high client satisfaction. We ...
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Customer Service Representative
4 days ago
Peachtree Packaging & Display Lawrenceville, United StatesJob Description · Job DescriptionPURPOSE OF POSITION: · The Customer Service Representative ("CSR") is responsible for communicating with customers, estimating and entering orders, and performing a variety of additional activities to facilitate excellent customer relationships s ...
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Customer Service Representative
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Murrelektronik North America Suwanee, United StatesAbout Murrelektronik · At Murrelektronik, our success is primarily based on our committed employees, innovative products, market and customer centricity, effective logistics and quality consciousness. We are proud of this: for our company, founded in Oppenweiler in 1975, today oc ...
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Field Service Representative
2 weeks ago
Standard Aero Georgia, United States Full timeField Service Representative · Build an Aviation Career You're Proud Of · Build your career with integrity by working at a company that doesn't just treat you like a number. You'll get the tools to do things right in a clean and safe work environment and the trust to fix any is ...
Bilingual Patient Services Representative - Loganville, United States - PhyNet Dermatology LLC
Description
Patient Services Representative - Call Center *Must be able to speak English/Spanish*We are currently seeking an experienced Call Center - Patient Services Representative to join our team and provide support to our dermatologists and patients. Our practice offers a warm and friendly environment where patients feel comfortable at their visit, and we are looking for someone who shares our values and commitment to excellence. In addition to a supportive work environment, this role comes with a comprehensive benefits package that includes medical, visual, and dental insurance, as well as paid time off, sick days, personal days, and holidays. We believe in investing in our employees and offering them the resources they need in order to be successful in their roles.
ESSENTIAL FUNCTIONS: To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation.
Experience: 1-3 year(s) customer services experience in a call center, healthcare or retail setting
Technology Applications: Computer savvy with ability to navigate between multiple systems simultaneously. Proficiency in Microsoft Office Applications.
PHYSICAL AND MENTAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended periods of time; use hands to finger, handle or fell objects, tools, or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, bend, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift, push, pull and/or move up to 20 pounds. Repetitive motion of upper body required for extended use of computer. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT AND TRAVEL REQUIREMENTS:
Works in well-lit, ventilated and climate-controlled office environment with routine office equipment; some equipment has moving mechanical parts.
Noise level in the work environment is typical for an office and/or medical clinic environment.
NOTE: This job description may not include all of the duties assigned to the employee and may be updated and modified by the department supervisor, according to the operations at any given time.
