On Call Server - Washington, United States - The Inn at Little Washington

The Inn at Little Washington Washington, United States

1 month ago

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Description

Job Description

Since 1978 The Inn at Little Washington, located in the foothills of the Blue Ridge mountains, has been one of the most decorated restaurants and hotels in the world. There is no better time to join our growing team of exceptional people. Your next career awaits.

Some of our awards include Michelin 3 Stars, Forbes 5 Stars, Michelin Green Star, AAA 5 Diamonds, and Wine Spectator Grand Award. Member of Relais & Chateaux.

Why join our team:

We offer:

Health, vision and dental insurance (full time employees)
Paid time off (Full time employees)
401(k) retirement plan with match
On-the-job training
Employee education allowance
Advancement potential
Flexible schedules
Employee appreciation events
Complimentary uniforms
Delicious "family" meals daily prepared by the chefs
Referral bonuses
Competitive pay

SUMMARY
Participate in daily Front of House operations to deliver a casual, comfortable yet sophisticated experience to all guests. Maintain all aspects of the service areas and dining room. Serves as the ambassador of the establishment.

This is an ON CALL position.

ESSENTIAL FUNCTIONS

Able to execute the mechanics and standards of service
Maintains organized workstations during service
Demonstrates knowledge of basic dining room standards and etiquette
Is conscious of time-management and order-of-operation skills
Able to confidently speak about The Inn at Little Washington
Extensive beverage knowledge; BTG's, house cocktails, beer
Extensive knowledge of all food items on menu
Exhibits anticipatory service
Knowledge of entry level resort-suite functions
Full understanding of all billing requirements; splitting checks, discounts, room charges, and transferring checks
Will regularly update guest profile in Tock to build the database
Able to enter orders correctly and efficiently
Is directly responsible for the section before and during service
Communicates to the kitchen with the needs of the section

QUALIFICATIONS

Required

Excellent communication skills
Must be at least 18 years of age
Must be well-groomed and well-presented
Must have reliable transportation

Desirable

Familiarity with Forbes Standards
Ability to communicate in a language other than English, preferably Spanish or French
Certification in alcohol awareness program
Certification in CPR
Prior experience with Resortsuite and Tock
Advanced wine knowledge

SKILLS

Ability to communicate in English both orally and in writing
Strong interpersonal communication skills both verbal and written
Must always be organized and maintain cleanliness of workstation
Ability to speak using clear and professional language
Ability to multi-task in a fast-paced environment
Ability to assist guests with questions about the property, history, and surrounding areas

PHYSICAL DEMANDS

Must be able to lift 30+ lbs.
Able to stand, bend and walk for long periods of time
Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting and climbing

**The Inn at Little Washington is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws**

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