Front Desk Agent - Oceanside, United States - Sage Hospitality

Sage Hospitality Oceanside, United States

3 weeks ago

Description

Why us?:

SpringHill Suites, Oceanside, an establishment with a positive vibes only culture is HIRING We're looking for a Front Desk Supervisor to join the team Located in downtown Oceanside alongside Hello Betty, we honor the fun, hip and local community. We pride ourselves on our keen attention to detail and constant disruption to the market. We always provide unrivaled hosts to guests from all reaches.

Job Overview:

Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.

Responsibilities:

Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Maintains a friendly, cheerful and courteous demeanor at all times.

Qualifications:

Education/Formal Training

High School diploma or equivalent

Experience

None required

Knowledge/Skills

Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Must be fluent in oral and written English.
Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to read written communiques and monochrome computer screen.
Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.
Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing.
Mobility - must be able to reach all areas of hotel to assist clients.
Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.

Environment

Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%

Front Desk Agent

1 week ago

Sage Hospitality Oceanside, United States Part time

Why us?: · SpringHill Suites, Oceanside, an establishment with a positive vibes only culture is HIRING We're looking for a part-time Front Desk Agent to join the team Located in downtown Oceanside alongside Hello Betty, we honor the fun, hip and local community. We pride ourselve ...
Front Desk Agent

2 weeks ago

Sage Hospitality Group, LLC Oceanside, United States Part time

Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest co Front Desk, Agent, Part Time, ...
Front Desk Agent

2 weeks ago

Empress Hotel La Jolla La Jolla, United States

**THE OPPORTUNITY**: · We are looking for **Front Desk Agents** to join our Front Desk team at **Empress Hotel La Jolla.**: · - ________________________________ · **KEY JOB RESPONSIBILITIES**: · - Balance all daily work for the hotel. Post and balance charges in a timely and effi ...
Front Desk Agent

1 week ago

RAR Hotel Management Inc San Marcos, United States

We are currently seeking a courteous and highly motivated Front Desk Agent to become a key member of our hotel team. As a Front Desk Agent at the Fairfield by Marriott San Marcos, you will be responsible for providing exceptional customer service to our guests during their stay. ...
Front Desk Agent

2 days ago

Sage Hospitality Group Oceanside, United States Part time

**Why us?** · SpringHill Suites, Oceanside, an establishment with a positive vibes only culture is HIRING We're looking for a part-time Front Desk Agent to join the team Located in downtown Oceanside alongside Hello Betty, we honor the fun, hip and local community. We pride ourse ...
Front Desk Agent

1 week ago

Sage Hospitality Oceanside, United States Part time

SpringHill Suites, Oceanside, an establishment with a positive vibes only culture is HIRING We're looking for a part-time Front Desk Agent to join the team Located in downtown Oceanside alongside Hello Betty, we honor the fun, hip and local community. We pride ourselves on our ke ...
Front Desk Agent

1 week ago

Tirupathi Hospitality LLC Encinitas, United States

**Overview**: · **Responsibilities**: · - Provide exceptional customer service to hotel guests from check-in to check-out, making their stay with our hotel comfortable and accommodating. · - Answer phone calls to provide potential guests information about our hotel, surrounding a ...
Front Desk Agent

3 weeks ago

Sage Hospitality Oceanside, United States Part time

Why us?: · SpringHill Suites, Oceanside, an establishment with a positive vibes only culture is HIRING We're looking for a part-time Front Desk Agent to join the team Located in downtown Oceanside alongside Hello Betty, we honor the fun, hip and local community. We pride ourselv ...
Front Desk Agent

1 week ago

Grand Pacific Resorts San Clemente, United States

**Description** · - Would you like to be a part of a team that helps our guests have an epic vacation experience at a growing resort management & development organization? · If your answers are yes, please read on... · - To be successful as a Guest Services Agent, you will need t ...
Front Desk Agent

2 days ago

Sage Hospitality Group Oceanside, United States Paid Work

**Why us?** · SpringHill Suites, Oceanside, an establishment with a positive vibes only culture is HIRING We're looking for a Front Desk Supervisor to join the team Located in downtown Oceanside alongside Hello Betty, we honor the fun, hip and local community. We pride ourselves ...
Front Desk Agent

1 week ago

Sage Hospitality Oceanside, United States

SpringHill Suites, Oceanside, an establishment with a positive vibes only culture is HIRING We're looking for a Front Desk Supervisor to join the team Located in downtown Oceanside alongside Hello Betty, we honor the fun, hip and local community. We pride ourselves on our keen at ...
Front Desk Agent

6 days ago

Davidson Hospitality Group Carlsbad, United States

Cape Rey Carlsbad Beach, A Hilton Resort & Spa, nestled along the stunning coastline of Carlsbad, California, is looking for talented individuals to join our team As a job applicant, you'll have the opportunity to work in a luxurious beachfront resort that offers unparalleled hos ...
Front Desk Agent

2 days ago

Davidson Hospitality Group Carlsbad, United States Permanent

Property Description · Cape Rey Carlsbad Beach, A Hilton Resort & Spa, nestled along the stunning coastline of Carlsbad, California, is looking for talented individuals to join our team As a job applicant, you'll have the opportunity to work in a luxurious beachfront resort that ...
Front Desk Agent

1 week ago

Omni Hotels & resorts Carlsbad, United States

La Costa Resort and Spa · Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. ...
Front Desk Agent

1 week ago

Omni Hotels Carlsbad, United States

Location · La Costa Resort and Spa · Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary ...
Front Desk Agent

6 days ago

Davidson Hospitality Group Carlsbad, United States

Hilton Garden Inn Carlsbad Beach is a premier hotel located in Carlsbad, California, offering exciting job opportunities for motivated individuals. Joining the team at Hilton Garden Inn Carlsbad Beach means becoming part of a renowned hospitality brand known for its commitment to ...
Front Desk Agent

2 days ago

Hilton Garden Inn Carlsbad Beach Carlsbad, California, United States Permanent

Property Description: · Hilton Garden Inn Carlsbad Beach is a premier hotel located in Carlsbad, California, offering exciting job opportunities for motivated individuals. Joining the team at Hilton Garden Inn Carlsbad Beach means becoming part of a renowned hospitality brand kno ...
Front Desk Agent

1 week ago

Aimbridge Hospitality San Diego, United States

Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations ho ...
Front Desk Agent

3 weeks ago

Grand Pacific Palisades Resort Carlsbad, United States

Job Details · Job Location: San Clemente Inn - Carlsbad, CA · Position Type: Full Time · Salary Range: $ $20.00 Hourly · Job Shift: 2nd Shift · Description · Position Summary/ Objective: · Under the direction of the Front Desk Supervisor and/or Manager, the Front Desk Agent will ...
Front Desk Agent

1 week ago

Marriott International, Inc Dana Point, United States

**Additional Information** Pay : $23.35/hour · **Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** The Ritz-Carlton Laguna Niguel, One Ritz Carlton Drive, Dana Point, California, United States VIEW ON MAP · **Schedule** Full-Time · **Located Remote ...

Other Front Desk Agent jobs