- Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
- Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff or PNC ecosystem partners.
- Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
- Applies product and procedural knowledge to solve customer's problems.
- Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
- To learn more about this and other opportunities on our team Watch this video.
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Teller
1 week ago
RIVAMortgage Hampton, United States**Imagine being part of a company where your growth is valued and your journey is supported. Imagine yourself at Langley Federal Credit Union, where we're dedicated to shaping a meaningful path together. You belong at Langley.** · - Langley Federal Credit Union is one of the 100 ...
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Teller
2 weeks ago
Langley Federal Credit Union Hampton, United Statespending · Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities · The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of anot ...
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Part Time Teller, Newport, RI
1 week ago
Santander Holdings USA Inc Newport, United States Part timePart Time Teller, Newport, RINewport, United States of AmericaActs as first point of contact for consumer and business clients. Assists clients with resolving product, service or account issues, opening or closing accounts, processing transactions, logging requests, and escalatin ...
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Part Time Teller, Newport, Ri
3 weeks ago
Santander US Newport, United States Part timePart Time Teller, Newport, RI · Newport, United States of America · Acts as first point of contact for consumer and business clients. Assists clients with resolving product, service or account issues, opening or closing accounts, processing transactions, logging requests, and esc ...
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Teller
1 week ago
M&T Bank Portsmouth, United StatesAre you reliable, efficient, and great with customers? · We Offer: · - Paid time off starting at 15 days/year with the option to buy more and 12 paid federal holidays · - Medical, dental, and vision benefits · - 401k match up to 5% · - Competitive pay with opportunities to advanc ...
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Teller
1 week ago
PNC Newport News, United States Full timePosition Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our emp ...
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Teller
4 weeks ago
PNC Newport News, United States Full timePosition Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our emp ...
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Head Teller
5 days ago
The Old Point National Bank Norfolk, United States**Position Summary**: Under occasional supervision, services customers through the performance of teller duties, and completion of assigned branch duties. Work requires thorough knowledge and understanding of teller operations, and providing lead support to staff tellers. Work re ...
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Teller Part Time
2 weeks ago
Wells Fargo Newport News, United States Part timeSupport customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers. Complete operational activities while minimizing risks under established policies. Perform routine transactiona Teller, Part Time, Operations ...
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Teller Oyster Point
2 weeks ago
Wells Fargo Newport News, United StatesSupport customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers. Complete operational activities while minimizing risks under established policies. Perform routine transactiona Teller, Oyster, Operations, C ...
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Part- Time Teller
4 hours ago
PNC Newport, United States· Job Profile · Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Part Time Teller within PNC's Retail Branch organization, you wil ...
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Teller Oyster Point
2 weeks ago
Wells Fargo Newport News, United States Part timeWhy Wells Fargo: · Are you ready for the next step in your career? This is where it begins - at a company known for our "Well Life" approach to supporting employees' career aspirations, work-life balance, and mental and physical health. We ranked #2 on the 2023 LinkedIn Top Compa ...
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Bank Teller
2 weeks ago
Old Point Trust & Financial Services Hampton, United StatesOur Support Staff Tellers provide excellent service to our customers through the performance of teller duties, and completion of a variety of assigned branch duties, while providing support at our different branches on the Peninsula. Essential Functi Bank Teller, Float, Teller, S ...
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Teller - New Hope, MN
4 days ago
Affinity Plus Federal Credit Union New Hope, United States Regular, Full time· Position Overview: · A Member Advisor interacts with our members through the lobby, drive thru and phone channels. In this role, a Member Advisor will assist members with every day transactions including deposits, cashing checks, transfers, etc... In addition this role will pr ...
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Bank Teller
1 week ago
Old Point Trust & Financial Services Hampton, United StatesHiring Immediately · We are seeking outgoing and friendly individuals to join our team · Have you wondered what it is like to work for an organization voted for one of the Top Workplaces in Hampton Roads nine years in a row? Well, we just received our ninth-year award At Old Poin ...
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Bank Teller
2 weeks ago
The Old Point National Bank Hampton, United StatesJob Description · Job DescriptionHiring Immediately · We are seeking outgoing and friendly individuals to join our team · Have you wondered what it is like to work for an organization voted for one of the Top Workplaces in Hampton Roads nine years in a row? Well, we just received ...
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Head Teller
1 week ago
The Old Point National Bank Hampton, United StatesJob Description · Job DescriptionHiring Immediately · We are seeking outgoing and friendly individuals to join our team as a Head Teller · Have you wondered what it is like to work for an organization voted for one of the Top Workplaces in Hampton Roads nine years in a row? Well, ...
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Teller
1 week ago
BayPort Credit Union Chesapeake, United StatesThe primary purpose of the Teller position is to provide quality service to members by processing financial transactions, resolving problems, answering questions, and suggesting products and services that improve our members' financial well-being. · Responsibilities include: · P ...
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Teller - Woodland
3 weeks ago
The Old Point National Bank Hampton, United StatesJob Description · Job DescriptionPosition Summary: Under general supervision, services customers through the performance of teller duties, and completes assigned branch duties. Work requires the ability to handle sensitive and confidential information with discretion and strict a ...
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Head Teller
3 weeks ago
Old Point Trust & Financial Services Carrollton, United StatesOur Head Tellers provide excellent service to customers through the performance of Teller duties, relationship building, and completion of assigned branch duties in support of our customer's financial needs. They share their knowledge in providing le Teller, Operations, Customer ...
Teller - Newport News, United States - PNC Financial Services Group
Description
Job ProfilePosition Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Full Time Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills. This position will be based in Newport News, VA at the Fountain Plaza retail banking branch.
Job Description
Accuracy and Attention to Detail - Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy.
Addressing Customer Needs - Knowledge of and ability to meet customer needs by offering appropriate products in an appropriate manner.
Banking Products - Knowledge of and ability to provide products and services available through the retail banking branch.
Digital Awareness - Shares, shows and supports clients on a variety of technological digital and online tools and resources allowing them to explore solutions to achieve their financial goals and financial well-being through the PNC conversation.
Effective Communications - Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Fraud Detection and Prevention - Knowledge of and ability to utilize processes, tools, and techniques for detecting, addressing and preventing fraudulent situations.
Managing Multiple Priorities - Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
Matrix Management - Ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines.
Problem Solving - Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations.
Understanding Customer Needs - Knowledge of and the ability to recognize and be sensitive to the different perspectives and priorities of different customers.
Work Experience
Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
No Degree
Additional Job Description
Benefits
PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit > New to PNC.
Disability Accommodations Statement:
If an accommodation is required to participate in the application process, please contact us via email at Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say "Workday"for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO):
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.