- Maintains a thorough knowledge of division wide process for the identification, investigation and documentation of losses incurred to plant.
- Provides training and awareness of Plant Reclamation/Property Damage Process to field personnel throughout the division.
- Investigates to determines eligibility of loss coverage, identifies root cause of loss incurrence, and ensures claim is fully documented. May be required to conduct inspection of loss sites in person or through local internal coordination.
- Investigates and conducts analysis of provided damage reports to ensure all required information is provided. Liaison with division wide personnel in gathering all appropriate information required for property claim issuance i.e., Environmental, Safety and Health, Division Security, Technical Operations etc.
- Coordinate with with State Public Utilities, Towns, individual contractors and internal Construction Team for eligibility of loss incurrence for all forced relocate projects throughout the division.
- Prepares and files violations with various municipal, state and federal agencies throughout the division. Example: Public Utilities Offices throughout the Northeast Division
- Prepares and files claims with various agencies to include but not limited to insurance, construction etc., deemed responsible for loss incurrence.
- Conducts follow up on filed claims while maintaining case documents in a concise and clear manner.
- Coordinate with various internal departments that may assist in recovery efforts for all issues arising from Plant Reclamation – ex. Government Affairs, Cable Legal, Division and Regional Engineering Departments, etc.
- Coordinate and manage third party collection and legal process when needed.
- Prepares and maintain receivables ledger and provides general ledger entries to appropriate regional accounting departments for plant reclamation payments received.
- Conduct periodic audits of outstanding invoices.
- Prepares and distributes monthly reports to Regional Finance Leaders across the Division. May be required to prepare monthly, quarterly, or annual reports or presentation to senior staff of department operating results.
- Identify opportunities for process standardization, tool alignment, business partner reduction and additional reclamation opportunities throughout the division.
- Maintain individual metrics reporting.
- Strong written/oral communication and interpersonal skills. Computer skills with the ability to work with multi-faceted systems and analytical skills.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
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Analyst 2, Credit - Atlanta, United States - Comcast Corporation
Description
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.Job Summary
Responsible for coordinating the flow of information and documentation with various in-house partners, outside vendor(s) and municipal, state, and federal agencies. Provides support and assistance to senior management as well as other departmental employees. Works with moderate supervision/guidance. Is accountable for individual results and impact on team and organization.Qualified candidate must reside in one of the following states:GA, FL, SC, AL, MS, LA, TN, KY, IN, IL, MIJob Description
Core Responsibilities
Employees at all levels are expected to:
Disclaimer:
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
2-5 Years
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
