-
Branch Manager
1 day ago
Citizens Boston, MA, United StatesAs a Branch Manager you will drive branch performance, sales growth, and colleague and customer experience through inspirational leadership, highly collaborative partnerships, and sound operational practices. The Branch Manager is directly responsible for creating and maintaining ...
-
Branch Manager
2 weeks ago
Citizens Boston, United States 1STDescription · As a Branch Manager you will drive branch performance, sales growth, and colleague and customer experience through inspirational leadership, highly collaborative partnerships, and sound operational practices. The Branch Manager is directly responsible for creating a ...
-
Branch Manager, Collins Branch
3 days ago
City of Cambridge Cambridge, United StatesESSENTIAL DUTIES AND RESPONSIBILITIES: · The Branch Manager is a leadership position with responsibility for overseeing the daily operations of the Collins Branch and managing and training the Collins Branch staff. This manager collaborates with the Managers of Branch Services a ...
-
Branch Manager, Collins Branch
3 days ago
City of Cambridge Cambridge, United StatesESSENTIAL DUTIES AND RESPONSIBILITIES: · Increase your chances of reaching the interview stage by reading the complete job description and applying promptly. · The Branch Manager is a leadership position with responsibility for overseeing the daily operations of the Collins Bra ...
-
Branch Manager of Building Materials Trade
2 weeks ago
Stellar Enterprises Cambridge, United StatesBAUEN+LEBEN is the strong partner for professionals and private customers when it comes to new construction, renovation and modernization. The BAUEN+LEBEN group includes over 80 medium-sized and independent building suppliers in a total of nine federal states. · Included with us ...
-
Branch Manager
6 days ago
Marcone Appliance Parts Malden, United StatesEver dream of doing work that makes a difference? Want to join a growing company? Here it is We seek the talent of a dynamic Branch Manager associate who seeks to bring their A game to a collaborative team of talented professionals. You are not afraid to make impact where your op ...
-
Branch Manager, Collins Branch
1 week ago
Massachusetts Libraries Cambridge, United StatesBranch Manager, Collins Branch, Cambridge Public Library (Cambridge) · ESSENTIAL DUTIES AND RESPONSIBILITIES : · The Branch Manager is a leadership position with responsibility for overseeing the daily operations of the Collins Branch and managing and training the Collins Branch ...
-
Branch Manager, Collins Branch
2 weeks ago
City of Cambridge Massachusetts Cambridge, United StatesThe Branch Manager is a leadership position with responsibility for overseeing the daily operations of the Collins Branch and managing and training the Collins Branch staff. This manager collaborates with the Managers of Branch Services and Assistant Branch Manager, Manager, Lead ...
-
Branch Manager
2 weeks ago
PNC Financial Services Group Somerville, United StatesPosition Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our emp ...
-
Branch Manager
3 weeks ago
TRANSPORTATION FEDERAL CREDIT UNION Cambridge, United StatesThe Branch Manager is under general supervision, but follows established policies and procedures, and provides a variety of managerial and leadership functions. Directs and coordinates operations of a medium sized, remote Credit Union facility, ensuring the branch meets organizat ...
-
Branch Manager
2 weeks ago
TRANSPORTATION FEDERAL CREDIT UNION Cambridge, United StatesThe · Branch Manager · is under general supervision, but follows established policies and procedures, and provides a variety of managerial and leadership functions. Directs and coordinates operations of a medium sized, remote Credit Union facility, ensuring the branch meets org ...
-
Branch Manager
2 weeks ago
PNC Somerville, United States**Position Overview** · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our ...
-
Junior Branch Manager
2 weeks ago
SIXT USA Boston, United StatesJob Description · Job DescriptionJob Description · Come join the SIXT Boston Team. Are you an experienced Junior Branch Manager, Retail Manager, or Sales Manager seeking a new opportunity? We're looking for talented individuals to lead our branches in dynamic locations. If you ha ...
-
Branch Manager III 856 Bennington Branch
3 weeks ago
Rockland Trust East Boston, United StatesAs a Branch Manager at Rockland Trust, you are instrumental in driving branch success and delivering exceptional customer experience as you build, coach, develop, lead, and motivate a dedicated team of professionals. Each day, you create a positive and motivating team environment ...
-
Branch Manager, Collins Branch
2 weeks ago
City of Cambridge, MA Cambridge, United StatesPosting Date: · **5/17/24** · - Department: · **Library - Collins Branch** · - Job Code: · **L410 (ID# 896)** · - Sequence #: · **710** · - Number of Hours Per Week: · **37.5** · - Additional Work Hours Information: · **May include evening and weekend hours** · - Union Affiliatio ...
-
Branch Manager
2 weeks ago
ATS Equipment Inc. Boston, United States**Responsibilities** · - Manage overall branch operations to ensure customer service, safety, profitability, and productivity · - Manage personnel matters · - Maintain financial responsibility for all expenses, wages, and asset management · - Identify operational deficiencies and ...
-
Sales and Operations Branch Manager
1 week ago
Auto-Chlor System Boston, United StatesJob Description · Job DescriptionSalary: $90,000-$100,000/year · Auto-Chlor System is immediately hiring for a Branch Manager for our Boston, MA location. Come be a part of a growing organization with a strong brand reputation that thrives off reliable customer service and except ...
-
Branch Manager I Newtonville Branch
2 weeks ago
Rockland Trust Newtonville, United StatesAs a Branch Manager at Rockland Trust, you are instrumental in driving branch success and delivering exceptional customer experience as you build, coach, develop, lead, and motivate a dedicated team of professionals. Each day, you create a positive and motivating team environment ...
-
Branch Manager
1 week ago
Lansing Building Products Watertown, United States**Branch Manager - Waltham, MA** · Waltham, MA / Branch Manager / Branch Openings Lansing Building Products has supplied professional contractors with high-quality building products since its founding in 1955. Led by third generation President & CEO Hunter Lansing, we remain tru ...
-
Branch Manager
2 weeks ago
Cambridge Financial Watertown, United StatesPOSITION: BRANCH MANAGER DORCHESTER · Summary: · At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity and inc ...
Full Time Branch Manager Somerville - Rockland Trust
Description
Job Description - Full Time Branch Manager Somerville - Union Square Branch GS) **Job Description**
Full Time Branch Manager Somerville - Union Square Branch GS ) **Description**
Rockland Trust is currently seeking a Branch Manager.
The Branch Manager works directly with the District or Regional Manager to build, coach, develop, lead and motivate a strong team utilizing a consultative sales approach.
**The Branch Manager:**
Ensures a consistent world class customer experience through cultivating a customer centric retail environment focused on identifying and providing team based solutions for customers financial needs.
Accountable for partnering with and referring business to all lines of business partners including but not limited to Business Banking, Commercial, Cash Management, Mortgage, Wealth Management and Investments.
Fosters and nurtures a climate of teamwork and actively participates in cross-functional projects and respond to Internal Business Partners in an efficient and courteous manner.
Cultivates sales opportunities through networking, relationship building, digital networking and outside sales calls. Participates in local events and is highly visible within the community.
Acts as an ambassador of the bank actively promoting the bank through CRA activities and community involvement. Becomes an active member of a key business non-profit organization in your market area.
**Position Responsibilities:**
Sets the sales and service standards in the branch and ensures that employees are trained and motivated toward achieving the standards using a needs based consultative sales approach. Meets or exceeds all customer experience, sales, and financial goals through employee skills and results coaching.
Develop and maintain effective lobby management and customer outreach efforts to enhance the customer experience both in and outside of the branch.
Takes responsibility for ensuring that the customer consistently receives a World Class Customer Experience with every branch staff interaction whether in person, over the phone or through digital channels.
Effective independent outside networking and calling skills and strong ability to network and generate referrals through existing clients as well as leveraging traditional and digital networking opportunities such as BNI, Chamber, LinkedIn, etc.
Working with Assistant Manager where applicable as well as branch staff, is ultimately responsible for maintaining the operational integrity of the branch. Ensures proper controls are maintained over all branch operational processes and regulatory requirements including Security, Compliance, and Retail Banking Policy & Procedures. Communicates new and/or changes to policies and procedures to branch staff and effective manages controllable income and expense against budget.
Actively demonstrates technology and self-service channels with new and existing customers promoting ATM, online banking and mobile banking alternatives.*
Proficiently demonstrates and actively fosters a High Tech, High Touch environment with the branch team promoting the banks technology and self-service channels.
Proactively identifies, reports and resolves customer issues to ensure a positive customer experience from the identification of a customer issue through resolution and actively promotes programs that solidify the customer relationship.
Selects and develops quality employees. Develop branch staff through observational coaching sessions, joint sales calls where applicable, using the coaching models, defined sales activities, and consultative customer sales tools. Leads by example and inspires confidence, respect, loyalty and ensures a positive team environment among staff.
Demonstrates our core values and ensures the delivery of our core customer promises. Respects, promotes, and values diversity and works within a flexible, six or seven day work week as customer needs dictate.
Display a high level of professionalism, adhere to dress code policy, treat all people with dignity and respect, and perform in an ethical manner in all transactions and interactions
Assumes additional responsibilities as assigned by Senior Management.
**Qualifications**
**Required Skills:**
Must possess outstanding verbal and written communication skills
A thorough understanding around the requirements for a successful sales and service organization is essential
Must possess a desire to help or serve both internal and external customers, to understand and meet their needs
Establishes a sales and service environment
Meets with employees regularly and acts as coach and mentor
Demonstrates the ability to generate sales excitement
Tracks, documents, and reports sales performance
Demonstrates leadership in sale and service branch production
Resolves customer inquiries/problems in an effective, timely manner
Punctual, reliable, professional and values diversity
Establish and maintain effective working relationships
May be required to transport files and supplies up to 50 pounds
Once hired, continued employment is dependent upon successful completion of Teller Training, which includes an exam.
**Working Environment:**
Normal office requirements with long periods of standing and continuous customer contact
Must have the flexibility to support a 6-7 day branch as customer needs dictate
Must have the ability to lift and carry up to 50 pounds.
**Required Experience:**
Position requires a college degree in business or finance, or equivalent experience
Requires strong leadership ability and a minimum of 2 years of previous retail banking or retail sales management experience.
Our goal is to offer our colleagues the most generous benefits package possible. We strive to provide colleagues with a comprehensive benefits package and an environment that supports a healthy work-life balance. Benefits include: Competitive compensation with performance incentive awards, Health Insurance, Dental Insurance, a 401K and DC Plan for your retirement, LTD & Life Insurance, Vacation Time, Day Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an Award Winning Wellness program and much more
At Rockland Trust you'll find a respectful and inclusive environment where everyone is given the chance to succeed. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**Primary Location**
: US-Massachusetts **Work Locations**
: Somerville - Union Square Branch 37 Union Square Somerville 02143 **Job**
: Retail Branch **Organization**
: Retail **Schedule**
: Regular **Employee Status**
: Manager Full-time **Job Level**
: Day Job **Travel**
: No **Job Posting**
: Nov 3, 2021, 4:57:38 PM