- Develop and implement overall operating strategy that is aligned with the Compass Community Living and client business strategy, disseminates the vision within the community so all team members understand expectations.
- Must have an entrepreneurial approach and take full ownership of driving desired outcomes as if the business owner and hold the on-site leadership team accountable for demonstrating desired service behaviors.
- Ability to quickly evaluate personnel, operations, and culinary situations and make appropriate recommendations to person(s) involved.
- Maintain a professional and positive demeanor with a high level of resilience during stressful periods, have an ability to adapt and problem solve when required.
- Perform daily walk-through to ensure full compliance with Department of Health regulations and Compass Group standards.
- Directs and conducts safety, sanitation, and maintenance programs.
- Ensures that regular, ongoing communication occurs in all areas of food and beverage by leading pre-meal briefings and staff meetings.
- Advise and update the executives, supervisors, co-workers, and subordinates on relevant information in a timely manner by telephone, in written form, e-mail, or in person.
- Understanding market dynamics, enterprise level objectives and important aspects of Compass Community Living's business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions to drive business results.
- Capability to recognize and understand P&L drivers for the purpose of analyzing and evaluating results, identifying opportunities, and put plans into action to deliver expected results.
- Develops overall budget and operates the account in accordance with the approved budget, while providing the client with the maximum value for the dollars spent.
- Coaches and supports team to optimally manage wages, food & beverage cost, and controllable expenses (e.g., restaurant supplies, uniforms, etc.)
- Reviews financial reports and statements to determine how the account is performing against budget.
- Works with team to resolve areas of concern and develops strategies to improve the department's financial performance.
- Understand the client's business model to prioritize what is most important to their residents.
- Be visible within the community to build and maintain excellent relationships with residents, staff, and other departments within the community to be seen as a member of the client's management team.
- Review resident satisfaction results and other data to identify areas of improvement, share feedback with all team members to ensure resident and client expectations are met, and take appropriate corrective when needed to deliver desired outcomes.
- Improves service by communicating and assisting individuals to understand resident needs, providing mentorship, feedback, and individual coaching when needed.
- Stays aware of market trends and introduces new food and beverage products to meet or exceed resident expectations, generate increased revenue, and ensure client satisfaction.
- Empowers employees to provide excellent service that exceed resident and client satisfaction.
- Regularly lead team member meetings.
- Create a positive work environment by serving as a role model to demonstrate appropriate behaviors, make each person feel important and motivated to deliver a best-in-class hospitality experience for our residents.
- Establishes goals including performance goals, budget goals, team goals, etc.
- Solicits employee feedback, applies an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
- Identifies the developmental needs of others, coach, and mentor team members by providing feedback and training to achieve performance objectives and reach their fullest potential.
- Ability to cross-train abilities for all skills, promotes the professional growth and development of the entire team.
- Ability to find, train, and retain talent starting with behavioral based interviewing.
- Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity, and entrepreneurial leadership to meet the business needs of the operation.
- Ensures employees are treated fairly and equitably.
- Empathetic leader while still being able to hold self and team members accountable.
- B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus four years of directly related experience preferred.
- Five to seven years of direct foodservice operational management experience with inventory and purchasing knowledge and control.
- Strong knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
- Previous P&L accountability or contract-managed service experience is desirable.
- Strong supervisory, leadership, management, and coaching skills
- Strong communication skills, both written and verbal
- Ability to communicate on various levels to include management, client, customer, and associate levels.
- Excellent financial, budgetary, accounting, and computational skills
- Proficient computer skills to include various computer programs, Microsoft Office programs, e-mail, and the Internet.
- ServSafe Certified
-
Dining Services
1 week ago
Healthcare Services Group Stow, United StatesHealthcare Services Group - JobID: [Restaurant Manager] As a Dining Services MIT at Healthcare Services Group, you'll: Learn and perform the job assignments of the dietary aide, cook, and dishwasher positions; Lead small groups of line staff in food preparation, serving, and clea ...
-
Dining Service Assistant
2 weeks ago
Sonida Senior Living Chardon, United StatesSonida Senior Living - 501 Chardon Windsor Road [Restaurant Associate / Team Member] As a Dining Service Assistant at Sonida Senior Living, you'll: Assist chefs in the food preparation tasks, as assigned; Maintain standards for dining services to the Residents to include efficien ...
-
Dining Service Assistant
4 days ago
Sonida Senior Living Macedonia, United StatesSonida Senior Living Valley View Rd [Restaurant Associate / Team Member] As a Dining Service Assistant at Sonida Senior Living, you'll: Assist chefs in the food preparation tasks, as assigned; Maintain standards for dining services to the Residents to include efficient meal servi ...
-
Dining Service Cook
3 weeks ago
Capital Senior Living Chardon, United StatesFind your joy here, at The Residence of Chardon, a Sonida Senior Living community We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match & much more · The Residence of Chardon, a premier retirement commun ...
-
Dining Service Cook
3 weeks ago
Sonida Senior Living Chardon, United StatesSonida Senior Living - 501 Chardon Windsor Road [Kitchen Staff / Grill Cook / Line Cook] As a Dining Service Cook at Sonida Senior Living, you'll: Be responsible for providing healthy food for residents; Maintain standards for dining services to the Residents to include efficient ...
-
Dining Services Aide
1 week ago
Sprenger Health Care Systems Twinsburg, United StatesPart - time · About Sprenger Health Care Systems · Since 1959 Sprenger Health Care Systems continues to be family owned and operated. Sprenger offers the full continuum of aging services including: Short Term Rehabilitation, Skilled Nursing, Memory Care, Assisted Living, Independ ...
-
Dining Service Assistant
2 weeks ago
Capital Senior Living Chardon, United StatesFind your joy here, at The Residence of Chardon, a Sonida Senior Living community We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401 k with company match & much more The Residence of Chardo Service Assistant, Dining Servi ...
-
Dining Service Assistant
2 weeks ago
Capital Senior Living Chardon, United StatesFind your joy here, at The Residence of Chardon, a Sonida Senior Living community We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match & much more · The Residence of Chardon, a premier retirement commun ...
-
Dining Service Assistant
6 days ago
Capital Senior Living Macedonia, United StatesFind your joy here, at Summit Point, a Sonida Senior Living community We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match and so much more · Summit Point, a premier retirement community in Macedonia, O ...
-
Dining Service Assistant
2 weeks ago
Capital Senior Living Chardon, United StatesFind your joy here, at The Residence of Chardon, a Sonida Senior Living community We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match & much moreThe Residence of Chardon, a premier retirement community ...
-
Dining Service Assistant
6 days ago
Capital Senior Living Macedonia, United StatesFind your joy here, at Summit Point, a Sonida Senior Living community We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match and so much moreSummit Point, a premier retirement community in Macedonia, OH pr ...
-
Kitchen Utility Worker
3 weeks ago
The Art Of Yum Southington, United StatesAre you someone who loves to be in the hustle and bustle of a busy kitchen? Do you thrive on the energy of a high-volume restaurant? The Art of Yum is currently seeking a **full-time or part-time Kitchen Utility Worker - Dishwasher** to join our food service team. This exciting p ...
-
Bartender
3 weeks ago
Crystal Bees Southington, United StatesDANTE'S BAR BARTENDER JOB DUTIES · Your role as a VALUED BARTENDER AND CRYSTAL BEES TEAM MEMBER To provide an EXCEPTIONAL EXPERIENCE to our Guests. Ensures that all guest have a memorable drinking, dining & entertainment experience, through knowledge, salesmanship and genuine hos ...
-
Waitstaff - Assisted Living
1 week ago
Hartford HealthCare Senior Services at The Orchards Southington, United States**Description** · **Job Schedule**: Full Time · **Standard Hours**: 40 · **Job Shift**: Shift 2 · **Shift Details**: 10:30-7pm including every other weekend · Work where **every moment** matters. · Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing ...
-
Server
1 week ago
Cava Restaurant Southington, United States_Restaurant Server _ · **About us** · Cava Restaurant is a company in Southington, CT We are supportive and fun. · Our work environment includes: · - Casual work attire · - Regular social events · - Minimum 1 year Prior serving experience in a restaurant environment · - A passion ...
-
Assistant General Manager
1 week ago
Crystal Bees LLC Southington, United StatesJob description · **Responsibilities**: · The Assistant General Manager of Crystal Bees will provide leadership to ensure the pursuit of excellence in delivering our products & services to the community. The AGM will work in concert with the General Manager to be the driving forc ...
-
AVI Foodsystems Ravenna, United StatesAVI Foodsystems at Ohio Turnpike Portage Location · Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, im ...
-
AVI Foodsystems Ravenna, United StatesAVI Foodsystems at Ohio Turnpike Portage Location · Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, im ...
-
AVI Foodsystems Ravenna, United StatesAVI Foodsystems at Ohio Turnpike Portage Location Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality Food Service, Service, Retail ...
-
beBee Handyman Leavittsburg, OH, United States FreelanceI am in need of a comprehensive renovation service with the following characteristics in Leavittsburg, OH:Type of renovation · Complete renovation · Type of property where the renovation will take place · Apartment · Motivation and objective of the renovation · To update the aest ...
Director of Dining Services - Southington, United States - Compass Community Living
3 weeks ago
Description
Compass Community LivingPosition Title: Director of Dining Services
Pay Grade: 13
Reports To: Systems Director
Salary: $75000
Other Forms of Compensation: 15% Bonus eligible
With people as our core and a deep commitment to exceptional hospitality, CCL Hospitality Group has a philosophy rooted in caring for the individuals who care for our guests. Our most significant competitive advantage is our team members. We constantly strive to strengthen our service culture. Every team member knows they matter and owns a stake in our success, delivering hospitality excellence.
With four distinct operating companies – Morrison Living, Unidine, Coreworks, and The Hub, we are shaping the industry's future leaders with a culture of service focused on elevated hospitality for community living across the country. Join us and discover how we drive mutual success that leaves lasting impressions.
Job Summary:
The Director of Dining Services is the strategic business leader of the community's food and beverage/culinary operation ensuring resident and client satisfaction by providing a consistently high-quality product and best-in-class hospitality, while also meeting financial goals and driving a positive work environment. You will oversee the development and implementation of departmental strategies and ensures implementation of the Compass Community Living's service strategy as well as be the face of the company.
Leading Food & Beverage Operation:
Business and Financial Competence:
Ensuring Exceptional Customer Service:
Team Building & Management:
Preferred Qualifications:
