House Manager - Windsor Mill, United States - NATIONAL CENTER ON INSTITUTIONS AND

Description

Job Details

Job Location
National Center on Institutions and Alternatives Inc - Baltimore, MD

Position Type
Full Time

Education Level
Associates Degree

Job Shift
Day

Job Category
Direct Care

Description

Job Title: House Manager

Department: ARS

Reports To:Community Living Coordinator

FLSA Status:Exempt

General Purpose Of The Job: This is a full-time position supervised by the Community Living Coordinator. The purpose of this position is to provide a positive and supportive living environment for the participants living in the homes. This includes providing opportunities, choice, and support to the participants, supervision/training of staff, maintenance of documentation in the agency data system, and ensuring the home is clean and safe.

Essential Duties and Responsibilities:

1. Supervises the day-to-day operation of the home in compliance with Agency and regulatory requirements.
2. Ensures documentation of Person-Centered Plan goals, data for Behavioral plans, and attendance is completed in ICM.
3. Demonstrates an understanding of the Community Setting Rule by promoting a right to privacy, dignity, respect, and freedom of choice.
4. Adheres to agency, state, and federal policies regarding confidentiality, abuse, and neglect of participants.
5. Assures Community Living Associates are fully trained in all DDA required training, Person-Centered Plan, Nursing Care Plan, and Behavioral Plan training for all participants in the home before being scheduled to work.
6. Provides supervision and training to participants to promote independence.
7. Completes staffing schedules for each home with final approval provided by the Community Living Coordinator.
8. Manages on-call responsibilities. This would include emergencies and staff call-outs.
9. Manages staff performance and documentation of verbal and written communication. Recommendations are made for performance improvement plans, suspension, and termination.
10. Provides daily checks in ICM for verification of medications, documentation, and completion of attendance.
11. Complete weekly medication inventory. Order refills as needed.
12. Ensures the completion of fire drills, water temperature checks and safety reports.
13. Work with participants and staff to create monthly activity calendars.
14. Conduct weekly meetings with participants to develop the menu and update any activities for the week.
15. Participates in preplanning and Person-Centered Plan meetings.
16. Maintains the highest level of professionalism and is responsible for being the role model for staff, always maintaining a fair and positive approach.
17. Takes necessary action in emergency situations in accordance with agency policies and reports such incidents to the Supervisor and other appropriate personnel.
18. Transports participants to medical appointments.
19. Completes household shopping and ensures food and supplies are always available.
20. Initiates maintenance requests when necessary and follows up on completion.
21. Communicates with families and other external and internal personnel.
22. Establishes a flexible personal work schedule to meet the needs of the operations of the homes, which includes regular weekend and evening hours.
23. Uses technology to perform job functions.
24. Attends staff meetings at least monthly.
25. Works cooperatively with others, including all staff, supervisors, administrators, co-workers, individuals served, community professionals, customers, vendors, and the public.
26. Performs other related duties as assigned by the Community Living Coordinator and Community Living Services Director.

supervisory responsibilities: Direct Support Professionals within assigned households.

Qualifications

Education and/or Experience:

• An Associate of Arts (A.A.) Degree in Human Services, Psychology, or a related field two years of related experience; or,
• A minimum of three year's experience in providing support to clients with disabilities, with two of those years in a supervisory capacity; and
• Must have reliable transportation and an acceptable driving record as determined by the criteria established by the Agency's insurance carrier and Agency policy.

Language Skills:

• Ability to read and comprehend instructions and compose appropriate correspondences and memos.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization

mathematical skills:

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

Certificates, Licenses, Registrations:

• Certified Medical Technician (CMT) or able to pass MTTP and obtain credentials as a CMT. MANDT, CPR/FA.

Other Skills and Abilities:

• Attention to detail and ability to organize medications, appointments, and records.
• Organizational skills in problem-solving and time management.
• Develop effective supervisory skills.
• Develop effective written skills, verbal communication, and interpersonal skills.
• Ability to interact positively, respectfully, and diplomatically with clients, family, friends, client care workers, co-workers, subordinate staff, supervisors, community service agencies, employers, educators, physicians, attorneys, other agency staff, families, representatives of the community, (including DDA, DJS and the legal system).
• Enhance knowledge of health and safety procedures.
• Enhance ability to provide positive and effective guidance to clients.
• Ability to follow written and verbal instructions.
• Ability to appropriately and effectively delegate tasks to support staff.
• Ability and willingness to request assistance and support when needed.
• Ability to respond to crisis situations/emergencies efficiently and effectively and the ability to implement the use of passive physical restraint when necessary.

Physical Demands:

• Frequent walking, standing, climbing stairs, and occasional activities that require pushing, pulling, and assisted lifting up to 50 lbs.
• Ability to see close up (20 inches or less) and in the distance (20 feet or more), distinguish colors, peripheral vision, depth perception, and ability to adjust focus.

Work Environment:

• House Managers will be regularly exposed to weather conditions during travel to and from worksites and appointments.
• Home-like environment with client interaction.
• Work environment may include video and/or audio monitoring.