- AGE: 16 years or older. Under 18, work permit required
- EDUCATION: High school diploma or equivalent
- SPECIALIZED SKILLS: Strong character values; communication skills; Basic computer skills and working knowledge of M/S Office
- RELATED EXPERIENCE: Customer service experience preferred
- AVAILABILITY: Must be available to work a minimum of 15 hours per week
- This position requires the final candidate to successfully pass an E-Verify check. For more information about E-Verify, please visit https://www.e-
- You must have the physical, visual, and auditory ability to perform the essential functions of the job with or without reasonable
- Create a welcoming environment for all by warmly greeting all members and
- Provide excellent customer service to members, guests, and program
- Ensure all membership and program enrollments are accurately processed ensuring all member information is current, by confirming contact information during
- Process program registrations, payments, and membership
- Respond to inquiries by providing accurate and thorough information at all times while on the phone or conducting an
- Provide access control by confirming that all membership cards are scanned upon entry to ensure membership is active and up to date. This includes checking to ensure photo on membership card matches individual entering the facility as well as checking Member Access Notes to resolve any outstanding matters when
- Provide support to Membership Team sales goals when necessary, including:
- Providing over the phone and in-person prospective member interviews, and provide welcoming and thorough tours. Close all interviews/tours with an invitation to join the YMCA.
- Respond promptly and courteously to all member complaints, compliments and inquiries while following the appropriate procedures at all times.
- Understand and be able to discuss and promote all YMCA programs. Inform members of YMCA programs that will meet their changing needs and interests.
- Engage with members regarding their participation in YMCA Programs, Annual Support Campaign, and special events.
- Offer possible options when members inquire into cancellations, while following all appropriate procedures.
- Pass policies, and administrate member issues as they arise. Positively interpret these policies to members.
- Follow daily cash handling procedures when processing payments and end of day reconciliation.
- Attend staff meetings and trainings as required.
- Uphold YMCA policies for safety, supervision, mandated reporting and risk management.
- Demonstrate the Six Pillars of Character (Trustworthiness, Citizenship, Respect, Responsibility, Caring, Fairness) as well as the YMCA Core Values of caring, respect, honesty and responsibility in all dealings with members, guests, volunteers and fellow staff.
- Demonstrate competencies in and willingness to develop in the Cause Driven Leadership areas of mission advancement, collaboration, operational effectiveness and personal growth.
- All other duties as assigned by your supervisor.
-
Customer Service Representative
3 days ago
Oceanic Ventures Siler City, NC, United States FreelanceTo strengthen our team in Siler City, NC, we are currently looking for **Customer Service Representatives (m/f/d) - no prior experience required**. · Do you have no experience as a customer service representative? No problem We provide comprehensive training and offer opportuniti ...
-
Customer service representative
3 days ago
Titan Technologies Southern Pines, United StatesYoungCapital is the recruiting company that connects candidates with suitable companies. Our recruiters are always available to support you throughout the application process and during your entire collaboration. YoungCapital is the recruiting company that connects candidates wit ...
-
Membership Service Representative I
2 weeks ago
YMCA of Metropolitan L.A. Pacific Palisades, United StatesThe YMCA of Metropolitan Los Angeles is not only the premiere non-profit in Los Angeles, it is also a great place to work, make a difference in your community and meet like-minded individuals. With twenty-six branches, three camps and over fifty child care sites, the LA Y is a hi ...
-
customer service representative
1 week ago
Family Dollar Candor, United StatesFamily Dollar - 320 N MAIN ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash re ...
-
customer service representative
1 week ago
Family Dollar Troy, United StatesFamily Dollar - 425 ALBEMARLE RD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash ...
-
Assistant for Secretariat
3 days ago
Oceanic Ventures Biscoe, NC, United States FreelanceARWA Personaldienstleistungen GmbH represents: · A - Attractive employer. · R - Respectful interaction. · W - Strong-willed employees. · A - Excellent service. · We actively listen to our applicants as well as our clients. · You share your wishes, professional values and goals wi ...
-
Employee Fine Metal Production
3 days ago
Diamond Dynamics Star, NC, United States FreelanceARWA Personaldienstleistungen GmbH represents: · A - Attractive employer. · R - Respectful interaction. · W - Valuable employees. · A - Excellent service. · We support and advise you at all times as a professional partner and suggest suitable and realistic job offers. · As part o ...
-
Titan Industries Star, NC, United States Freelance**Company**: · - Löffler Automotive Center GmbH- Carl-Benz-Strasse Schweinfurt ŠKODA Sales and Service Partner**Contact Person**: · - Torsten Merkel · **Job Details**: · - Job ID Job Title- Sales Consultant for New and Used Cars (m/f/d)- Location Schweinfurt- Department- Sales- E ...
-
Customer Service Representative
1 week ago
Circle K Stores, Inc. Carthage, United StatesStore : 7249 US Hwy 15-501, Carthage, North Carolina 28327 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challe Customer Service Representative, Cus ...
-
customer service representative
14 hours ago
Family Dollar Ramseur, United StatesFamily Dollar JORDAN RD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register ...
-
customer service representative
3 weeks ago
Family Dollar Asheboro, United StatesFamily Dollar - 358 N FAYETTEVILLE ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete ...
-
customer service representative
3 weeks ago
Family Dollar Ellerbe, United StatesFamily Dollar MAIN ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register t ...
-
Customer Service Representative
1 week ago
Classic Collision Inc Albemarle, United StatesCustomer Service Representative · Classic Collision is now hiring a Customer Service Representative. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty.Be a part of a rapidly gr ...
-
customer service representative
2 weeks ago
Family Dollar Denton, United StatesFamily Dollar GLENN ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register ...
-
Member Service Representative
3 weeks ago
Truliant Federal Credit Union Asheboro, United States**Job Details** · **Member Service Representative - Bilingual Preferred ** · This details all the information about the job posting. Share this job as a link in your status update to LinkedIn. **** · Job Title Member Service Representative - Bilingual Preferred Job Description ...
-
customer service representative
1 week ago
Family Dollar Carthage, United StatesFamily Dollar MONROE ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register ...
-
customer service representative
1 week ago
Family Dollar Norwood, United StatesFamily Dollar - 103 NORTH MAIN STREET [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete ...
-
customer service representative
4 weeks ago
Family Dollar Asheboro, United StatesFamily Dollar FAYETTEVILLE ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash re ...
-
Patient Service Representative
2 weeks ago
Triangle Visions Optometry Southern Pines, United StatesJob Description · Job DescriptionAre you a great communicator with an interest in healthcare? Bring your attention to detail and join the Triangle Visions team today in this Patient Service Representative job in our Southern Pines, NC location. · As a Patient Service Representat ...
-
Customer Service Representative
1 week ago
Circle K Stores, Inc. Rockingham, United StatesStore : 980 N US Hwy 1, Rockingham, North Carolina 28379 · Availability - Shift/Days · Flexible Availability · Customer Service Representative · We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, f ...
Membership Service Representative I - Los Angeles, United States - YMCA of Metropolitan L.A.
Description
Job Description
Job DescriptionThe YMCA of Metropolitan Los Angeles is not only the premiere non-profit in Los Angeles, it is also a great place to work, make a difference in your community and meet like-minded individuals. With twenty-six branches, three camps and over fifty child care sites, the LA Y is a highly-collaborative, rewarding and fun environment where you will discover your passion, grow your career and make an impact
We believe in the four Core Values of Caring, Honesty, Respect and Responsibility and understand that our staff are our biggest asset We strive to create high-performing, strong teams in each of our branches and are looking for passionate and enthusiastic staff who will help us to strengthen our impact, empower our community and deliver incredible programming
Position Description
The Membership Sales Representative is responsible for leading membership growth including marketing and lead generation, prospect management, and conversion to membership. The Membership Sales Representative will meet and exceed sales goals by handling all membership inquiries (phone, email, in person), identifying and actively problem-solving to overcome objections/obstacles to joining. Other responsibilities will include community outreach by participating in the planning and execution of membership marketing events in an effort to increase membership growth.
Qualifications
WORK ENVIRONMENT/MINIMUM PHYSICAL REQUIREMENTS
Responsibilities