- Perform workflow management to monitor and support ticket workflows and queues, including request, incidents, changes, and problem tickets Works to balance workloads, monitor, and support the management of the change, incident, and problem management processes Review, assign, monitor, reconcile, and support the management of tickets throughout their lifecycle Interface with IT service providers to ensure smooth and timely resolution of trouble tickets and reporting on unresolved tickets Maintain and monitor a transfer queue for misrouted tickets between service providers to ensure customer's issues are being addressed in a timely manner Provide technical assistance and telephonic support for Service Desk to Intel Customers. Maintains documentation of problems and meets Service Level Agreement Requirements for calls answered and resolved.
- Help provide technical assistance and support for Workflow Management services Provide technical assistance and telephonic support for Service Desk to Intel Customers Ability to work core hours 12X5 Supervisory Responsibilities:
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Mallinckrodt St Louis, United StatesJob Title · Manager, Product Monitoring · Requisition · JR Manager, Product Monitoring (Open) · Location · Webster Groves (Pharma) - USA038 · Additional Locations · St. Louis, MO · Job Description · SUMMARY OF POSITION: · Manage the day-to-day processes of complaint han ...
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Manager, Product Monitoring
3 weeks ago
Mallinckrodt St Louis, United StatesJob TitleManager, Product MonitoringRequisitionJR Manager, Product Monitoring (Open)LocationWebster Groves (Pharma) - USA038Additional LocationsSt. Louis, MOJob DescriptionSUMMARY OF POSITION:Manage the day-to-day processes of complaint handling for products marketed by SpecGx LL ...
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Workflow Monitor Manager- MO
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Chenega MIOS SBU St. Louis, United StatesWorkflow Monitor Manager- MO · Saint Louis, MO Join our Talent Network · Chenega Agile Real-Time Solutions (CARS) · C-CARS · Company Job Title: Workflow Monitor Manager · Clearance: TS/SCI · Location: St. Louis, MO · FLSA Status: Exempt, Full Time, Regular · Summary: · PSOC Ad ...
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Workflow Monitor Manager- MO
3 weeks ago
Chenega MIOS SBU St Louis, United StatesWorkflow Monitor Manager- MO Saint Louis, MOJoin our Talent Network Chenega Agile Real-Time Solutions (CARS)C-CARS Company Job Title: Workflow Monitor ManagerClearance: TS/SCILocation: St. Louis, MOFLSA Status: Exempt, Full Time, RegularSummary:PSOC Administrators provide 24x7x36 ...
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Workflow Monitor Manager- MO
2 weeks ago
Chenega MIOS SBU St Louis, United StatesWorkflow Monitor Manager- MO · Saint Louis, MOJoin our Talent Network · Chenega Agile Real-Time Solutions (CARS) · C-CARS · Company Job Title: Workflow Monitor Manager · Clearance: TS/SCI · Location: St. Louis, MO · FLSA Status: Exempt, Full Time, Regular · Summary: · PS ...
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QC Technician
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Actalent Saint Louis, United States Full timeDescription: · Quality Techs spend almost 100% of their time on the production floor- they use computers that are standing alongside the lines to document all data and non-conformances. They are responsible for catching any products that are out of spec/non-conformance and escala ...
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Assistant Nurse Manager
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RN Care Manager Independence Center
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Outpatient Registered Nurse
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Fresenius Medical Care Saint Louis, United States Full timeDescription · Lend direction as well as a caring attitude. Bring a smile and your vital knowledge to everyone every day. Brighten prospects for patients and your career. · Connect with your goals and change lives · with Fresenius Medical Care North America. · Here is your opportu ...
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Claims Property Team Manager
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AAA Missouri Saint Louis, United States Full timeClaims Property Team ManagerAAA has a constantly growing membership; we are always welcoming dedicated professionals looking to challenge themselves and build a career within our dynamic organization. You will find that being part of a very successful team is extremely rewarding. ...
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Charles Schwab Saint Louis, United States Full timePosition Type: RegularYour opportunity · At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. · Schwab's Investor Advice Solutions ...
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Quality Technician
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Actalent Saint Louis, United States Full timeDescription: · Prepare process and finished product samples; perform analytical testing using instrumental, wet chemistry procedures, and record results using computerized data systems. · Performs daily process monitoring tests throughout the plant as assigned. · Maintains samp ...
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Clinical Pharmacist
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Assistant Nurse Manager CVICU/PCU
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Clinical Pharmacist
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Clinical Pharmacist Specialist
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RN First Assist
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Entry Level Quality Lab Technician
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Actalent Saint Louis, United States Full timeDescription: · Job Duties: Prepare process and finished product samples; perform analytical testing using instrumental, wet chemistry procedures, and record results using computerized data systems. Performs daily process monitoring tests throughout the plant as assigned. Maintain ...
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Clinical Pharmacist Specialist- SOT
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BJC HealthCare Saint Louis, United States Full timeAdditional Information About the Role · Are you looking for an opportunity to make an impact on heart transplant patients? Our world-renowned team at Barnes-Jewish Hospital is looking for a Clinical Pharmacist Specialist, Solid Organ Transplant with a focus in heart transplant. ...
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Clinical Pharmacist Specialist
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Workflow Monitor Manager- MO - St Louis, United States - Chenega Corporation
Description
Workflow Monitor Manager- MO Saint Louis, MO Join our Talent Network Chenega Agile Real-Time Solutions (CARS)C-CARS Company Job Title:
Workflow Monitor ManagerClearance: TS/SCILocation: St
Louis, MOFLSA Status:
Exempt, Full Time, RegularSummary:
PSOC Administrators provide 24x7x365 monitoring services of the customer IT enabled Mission Services and operational infrastructure.
This position is contingent upon contract award and government funding of the program.
Duties and Responsibilities:
Minimum Qualifications:
(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.)+ Bachelor's Degree plus eight years of relevant experience+ Operational experience with ServiceNow+ Experience in the Intelligence Community+ Exhibit excellent customer service, organizational and time management skills+ DoD 8140 (formerly M), IAT Level II: CCNA-Security; GICSP; GSEC; Security+ CE; SSCP (within 6 months)+ Foundation level certification in ITILv3 or bridge course is desiredKnowledge, Skills and Abilities:+ Must have the ability to demonstrate strong business and organizational skills and have outstanding communication skills, both verbal and written+ Must be able to handle confidential information with discretion+ Must be detail oriented with the ability to manage multiple tasks+ Motivated self-starters+ Attention to detailChenega Corporation and family of companies is an EOE.Equal Opportunity Employer/Veterans/DisabledNative preference under PL We participate in the E-Verify Employment Verification Program. Join our Talent Network
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