General Manager - Billings, United States - Fleet Response

Fleet Response Billings, United States

2 weeks ago

Description

Alpha-Omega Disaster Restoration is seeking a General Manager to join our Billings, MT team. We are a professional disaster restoration company that employs industry experts who are seen as trusted advisors. We manage the recovery of your property damage by dedicating ourselves to honesty, integrity, reliability and producing a superior-quality service. We strive to continually challenge ourselves through learning, development, and accountability through industry relations.

Position Summary / Purpose:

This position is accountable for all activity and financial performance at the site in line with the company's mission statement, values, and various goals regarding sales, profitability, and customer satisfaction. The General Manager will also foster a high-performance and positive team environment.

Principle Duties & Responsibilities:

Embodying the company's Mission Statement and Core Values at all times and creating a culture where all employees do so, as well
Hiring and coaching the right people at the right times to ensure continuous improvement and operational excellence
Developing and maintaining a culture of safety
Meeting or exceeding the site's P&L goals
Analyzing financial and operational reporting and implementing improvements
Ensuring that jobs are progressing appropriately and that resources are properly allocated
Managing escalations from dissatisfied customers or referral sources
Creating a network of quality subcontractors, temporary labor, and suppliers
Designing operations capable of handling work outside of normal hours, such as on-call, catastrophe, and support of other company offices
Leading change in a positive and constructive way
Nurturing talent for future advancement opportunities
Managing various office administration functions such as auto repair, office cleaning, and supplies management
Enforcing all company policies
Contributing actively to the growth and maturation of the company as a whole
Requires a valid driver's license.
Other related duties as assigned

Requirements:

Must have 5 plus years in Restoration or Construction as a General or Operations Manager
Ability to understand medium-complexity financial and operations reports
Excellent verbal and written communication skills
Excellent interpersonal, negotiation, and conflict-resolution skills
Excellent organizational skills and attention to detail
Strong analytical and problem-solving skills
Ability to prioritize tasks and delegate them when appropriate
Ability to act with integrity, professionalism, and confidentiality
Proficient with Microsoft Office Suite or similar software

Education and Experience:

Bachelor's degree or above in Business Administration or a construction-related field, or the equivalent combination of education and experience
A minimum of five years of leadership experience with reconstruction or construction, for a for-profit company is strongly preferred

Physical Demands / Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift up to 50 pounds at times
Must be able to access and navigate each department at the organization's facilities
Occasional day or overnight travel to the company's various locations

Salary: $100,000 to $120,000 plus commission

Our team at Alpha-Omega Disaster Restoration is honored to be a FLEET Response Partner Company since FLEET Response is a national leader in the restoration services industry. The FLEET Response offers a fresh perspective on the revitalization process. We are a people business, made up of affiliated businesses all around the United States that adhere to the Golden Rule. FLEET Response is there for our customers whenever they need us, with a quick response and sympathetic ear to give them strength during a crisis and reliable assistance and direction to get them back on their feet after an interruption. Regardless of the severity of the damage, we have the resources and manpower to quickly restore your home to pre-loss condition through water, fire, or smoke damage repair; remove mold, and rebuild.

For more information about FLEET Response, please

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