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    System Engineer, Senior - Springfield, United States - General Dynamics Information Technology

    General Dynamics Information Technology
    General Dynamics Information Technology Springfield, United States

    1 week ago

    General Dynamics Information Technology background
    Technology / Internet
    Description
    Deliver simple solutions to complex problems as an Operations & Support Engineer at GDIT. Here, you'll tailor cutting-edge solutions to the unique requirements of our clients.

    With a career in application development, you'll make the end user's experience your priority and we'll make your career growth ours.

    At GDIT, people are our differentiator. As an Operations & Support Engineer you will help ensure today is safe and tomorrow is smarter.

    Our work depends on a TS/SCI cleared Operations & Support Engineer joining our team to support our intelligence customer in Springfield, VA.

    HOW AN OPERATIONS & SUPPORT ENGINEER WILL MAKE AN IMPACT


    JOB DESCRIPTION
    Ensure the safety and security of our nation as an Operations & Support Engineer at GDIT.

    You'll apply the latest technology and will provide operational support to mission critical systems tasked with delivering intelligence products across the IC.

    Here, your work will have meaning and impact as you deliver your best every day.

    At GDIT, people are our differentiator. As an Operations & Support Engineer you will help ensure today is safe and tomorrow is smarter.

    He or she will monitor, communicate and remediate service disruptions for responsible sites ensuring that functionality and uptime is sustained.


    SPECIFIC DUTIES AND RESPONSIBILITIES:
    Supports existing regional staff located onsite to ensure applications and services running on-premise are functioning as expected.

    Serves as Tier 3 CONUS operations support to address technical issues or high impact incidents in conjunction with regional staff and leads.

    Captures "Lessons Learned" from incidents in the form of after action items providing feedback to the development team for fixes or enhancements while also maintaining a living set of playbooks to assist in future remediation that Tier 1 & 2 team members can utilize.

    Communicates across teams when an incident requires input and/or resolution from externals (ex. Application Owners, Networking, IDAM Providers)


    EDUCATION:


    Bachelor's Degree in Computer Science, Engineering or a related technical discipline, or the equivalent combination of education, technical training, or work/military experience.


    QUALIFICATIONS:
    8+ years of related software development experience


    Required Skills:
    Proficiency in system administration and maintenance
    Understanding of DevOps principles and tools (e.g., Docker, Kubernetes, Jenkins).
    Experience with Containerization and Kubernetes.
    Troubleshooting and problem-solving skills related to hardware, software and network issues.
    Ability to perform root cause analysis for system failures and implement corrective actions.
    Basic experience with scripting languages such as Python, Bash, or PowerShell.
    Capacity to make decisions under pressure and manage competing priorities.
    Strong communication skills to liaise with stakeholders and convey technical information effectively.
    Strong analytical and critical thinking skills.
    Ability to work independently as well as in a team environment.
    Customer-focused mindset with a dedication to meeting service level agreements (SLAs) and customer expectations.
    Active TS/SCI clearance required and eligibility to obtain a CI poly


    Desired Skills:
    Experience managing container platforms (e.g., Openshift, Rancher)
    Strong experience with scripting languages such as Python, Bash, or PowerShell
    Ability to troubleshoot Postgres Databases
    Familiarity with graph databases (e.g., RedisGraph, Neo4j)
    Familiarity with messaging systems (e.g., Pulsar, Kafka, NATS JetStream)


    Location:
    Customer Site

    US Citizenship Required


    GDIT IS YOUR PLACE:

    • 401K with company match
    • Comprehensive health and wellness packages
    • Internal mobility team dedicated to helping you own your career
    • Professional growth opportunities including paid education and certifications
    • Cutting-edge technology you can learn from
    • Rest and recharge with paid vacation and holidays
    #RoverGSS

    Work Requirements


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    Years of Experience
    5 + years of related experience

    * may vary based on technical training, certification(s),

    or

    degree


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    Certification

    Travel Required
    None


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    #5d666f;stroke-miterlimit:10}

    Citizenship
    U.S. Citizenship Required

    Salary and Benefit Information
    The likely salary range for this position is $144,500 - $195,500. This is not, however, a guarantee of compensation or salary.

    Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

    View information about benefits and our total rewards program.
    About Our Work

    We are GDIT.

    A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S.

    government, defense and intelligence community.

    Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation.

    We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development.

    Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

    GDIT is an Equal Opportunity/Affirmative Action employer.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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