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Plymouth Meeting

    Retail Store Manager - Plymouth Meeting, United States - For Eyes

    For Eyes
    For Eyes Plymouth Meeting, United States

    2 weeks ago

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    Description

    Job Description

    Job Description
    • Conveys a commitment to providing unsurpassed Customer Service
    • Provides effective on-the-job training and guidance to team members making use of Company provided programs.
    • Delivers clear, motivating and constructive feedback in a timely manner to all retail associates.
    • Confronts problem performers directly and without delay; initiates appropriate disciplinary action when necessary and follows up to monitor progress.
    • Conducts Meaningful Conversations during required times to elevate associate satisfaction, performance and results.
    • Coach and train associates in technical dispensing techniques, sales, customer service, and bookkeeping functions. Continuously develop co-workers' optical knowledge and skills.
    • Drive profitable personal sales, modeling the way and fostering a retail selling culture.
    • Analyzes store financial data and makes recommendations regarding steps which can be implemented on the retail side of the business to improve profitability.
    • Strives to achieve "Far Exceeds Expectations" on all targets set
    • Delivers the key performance indicators by inspiring associates to provide the customer experience that exceed their expectations
    • Executes and on-boards staffing to guidelines.
    • Performs administrative duties to include payroll, inventory management, technical application and understanding.
    • Completes and files in a timely manner all necessary store and customer paperwork being thorough and exact in detail.
    • Leads Doctor of Optometry and Host business partnership and co-planning.
    • Adheres to company policies and procedures regarding loss prevention.
    • Prepares and executes physical inventory per company guidelines.
    • Ensures all company approved safety programs are implemented and maintained consistently per standards, creating a safe working environment for all Associates/Customers.
    • Lead positive attitude toward all company objectives and directives; demonstrate teamwork at all times.
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