Stadium Dispatcher - Phoenix, United States - ABM

Description

Position Summary Details

The Stadium Dispatcher is responsible for dispatching cleaners to assigned areas of responsibility during or after events. A Dispatcher also establishes and maintains effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc. Part Time including Weekends. Schedule varies depending on events. 8+ hours shift. Starting at $17.00/hour.

Location: Footprint Center - 201 E Jefferson St, Phoenix, AZ 85004
Shift: Part time including weekends, Schedule varies depending on events 8+ hour shifts
Payrate: $19.00
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM's benefits, | Front Line Team Members | (Programa de Beneficios de ABM)

Responsibilities

Support the performance of the planned and unplanned maintenance/service/ installation/control calls from managers.

Provides assistance, information and customer service as requested to arriving, transferring or departing clients.

Schedules and dispatches cleaners to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements.

Relays work orders, messages, and information to or from crews/teams, supervisors, and field inspectors using telephones, two-way radios, and/or computers.

Advises personnel about problems such as construction areas, accidents, weather conditions, other hazards, bottlenecks, wait times, etc.

Monitors personnel and/or equipment locations and utilization in order to coordinate service and schedules to achieve optimal efficiency; ensures timely and efficient movement of resources according to work orders and/or resource schedules.

Oversees all communications within specifically assigned areas.

Receives or prepares work orders and work schedules.

Records and maintains files and records of customer requests, work, or services performed, inventory, and other dispatch information.

Strictly adheres to all safety and regulatory compliance procedures.

Coordinates and arranges for necessary repairs in order to restore service and schedules.

Miscellaneous duties as assigned.

Tracking:

Monitors daily services and create/update a log sheet or service log.

Maintains periodic contact with service personnel to ensure completion of assigned duties.

Informs the on-duty supervisor of any issues out of the ordinary that may need additional assistance or oversight.

Creates reports to monitor activity and operations.

Qualifications

Must be 18 years of age or older.

Preferred Qualifications:

Customer Service Experience

1 Year of Clerical Experience orSimilar Work Experience

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. Military and veteran friendly employer, veterans and candidates with military experience encouraged to apply Military Occupational Specialty Code: 51R, 6370, 1141

Benefits

Team Member Benefits Your health, wellness, and job satisfaction are vital to the continued success to our clients. That's why ABM delivers some of the best benefits in the industry. Depending on your work status and location, you may have access to health benefits, retirement and financial benefits, and fringe benefits. Health Benefits MedicalDentalVisionHealth Care Flexible Spending Account*Health Savings Account*Employee Assistance Program Welfare Benefits* Life & AD&D InsuranceShort-Term DisabilityLong-Term Disability Supplemental Benefits Voluntary Life & AD&DVoluntary Short-Term Disability*Accidental InjuryHospital IndemnityCritical IllnessIdentity Theft ProtectionLegal ServicesPet Insurance Retirement Benefits 401(k) Employee Savings Plan Fringe Benefits Employee Stock Purchase PlanPre-Tax Commuter & ParkingDiscounted Gym MembershipsMarketplace Discount MallUpwise Financial WellnessBusiness Travel InsurancePaid HolidaysVacationSick & Bereavement * Depending on your work status and location, you may have access to some of these offerings.