Residential Aide - Long Island City, United States - Housing Works

Description

Housing Works requires employees working in our Health Services division to be fully vaccinated against COVID-19, unless approved for a legal accommodation.

If you need an accommodation for any reason, including related to this job requirement, please contact Human Resources.

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Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State's first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs.

A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho.

For more information, visit

Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services.

Benefits:
We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.

Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

In addition to federal law requirements.

Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Housing Works also does not request prior salary information during the hiring process.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This position is included in a bargaining unit of Housing Works' New York City employees represented by a labor union known as the Retail Wholesale and Department Store Union ("RWDSU").

Accordingly, the RWDSU has the exclusive right to bargain over the terms and conditions of employment related to this position and this position may become covered by the terms of a collective bargaining agreement (a "CBA") between Housing Works and the RWDSU

This position requires applicants to successfully complete a background check through the New York State Office of Children and Family Services when it supports the mandate under Section 424-a of the Social Services Law for legally authorized agencies to inquire of the Statewide Central Register of Child Abuse and Maltreatment (SCR) as to the existence of any indicated reports of child abuse and maltreatment against an applicant prior to employment, certification, or licensure in the childcare field.

All background checks will be conducted and reviewed in accordance with applicable federal, state and local law.


Compensation Range:
$40,000 Annually commensurate with experience

Overview:

The Residential Aide (RA) ensures the wellbeing and safety of the program's clients and staff during their shifts. The RA provides crisis intervention as needed to maintain residential safety and security. The RA works in shifts of 8am to 4pm, 4pm to 12am, and 12am-8am. The schedule operates 7 days a week, and all holidays as needed.


Responsibilities

Primary:
The RA makes sure that program's policies and procedures are enforced and adhered to by program clients.

Secondary:
Build rapport with program clients and engage with them professionally and respectfully.

When necessary, de-escalate tense, even hostile, client situations Other functions that may be required with this position include:

• Ensure the safety, security and integrity of all residents and guests, as well as the physical environment of the facility.
• Conduct periodic facility walk-throughs.
• Always provide excellent customer service and confidentiality.
• Distribute meals to program clients and help unpack and properly store meals that are delivered to site.
• Perform light custodial work consisting of cleaning tables, chairs, minor spills, and removal of trash.
• Communicate with the clinical staff on resident behavior as well as the care of those on the fragile list.
• Always enforce the Residential Code of Conduct and/or House Rules.
• Enthusiastically participate in advocacy and direct actions to end the twin crises of homelessness and HIV/AIDS.
• Willingness to work occasional overtime and offer flexibility regarding scheduling work time.
• Bi-lingual (Spanish) is strongly preferred.
• Must pass comprehensive background check to work in facility with children.
• Ability to work with the homeless migrant population.
• Dependable and flexible, with exemplary time management skills.
• Able to maintain a high level of client confidentiality.
• Excellent internal and external customer service skills and strong interpersonal skills.
• Good communication skills both verbally and written including the ability to communicate with all levels of management.
• Ability to prioritize and multi-task.
• Must be proficient in Microsoft Outlook, Word, and Excel.
• Ability to work under pressure.
• Self-motivated and self-directed with the ability to assert oneself.
• Ability to work with colleagues to solve problems.
• The Residential Aide position is one which requires the staff person to be present in the program site 100% of the time.
• Occasionally to Frequently expected to de-escalate tense, even hostile, client situations

Minimum Requirements

• High School Diploma or GED required, and at least one year of work experience.