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- 5 years of Technical Support / Help Desk / Desktop Support
- 1+ year of Lead or Management experience
- 2+ years of Active Directory experience (adding users, resetting accounts, etc.)
- 2+ years of O365 Support – advanced knowledge with this product
- Experience supporting mobile devices
- Ability to travel to other local office periodically (Requires driver's license and vehicle)
- Location: Boston, MA
- Type of opportunity: 1 year contract
- Compensation: Flexible based on experience, plus excellent benefits
Desktop Support Team Lead - Cambridge, United States - CDW
Description
Desktop Support, Lead
Boston, MA (Cambridge, Lexington)
Full Time
CDW has an excellent opportunity for a Desktop Support, Lead in Boston, MA In this role, you will lead a team of 3 desktop support technicians for a multi-location organization with day-to-day end user support challenges. Serving as a point of escalation, you will be responsible for solving user challenges that are escalated from the Help Desk team.
Check below to see if you have what is needed for this opportunity, and if so, make an application asap.
Required expertise includes:
About the role:
Send your resume to for an immediate conversation