special investigator - Los Angeles County, United States - Department of Consumer Affairs

Description

Job Description and Duties

The Contractors State License Board is currently recruiting for a Special Investigator within the Enforcement Division/Investigative Center (South).

This position is located in Norwalk, California .

Under the general direction of the Supervising Special Investigator I (SSI I), the Special Investigator (SI) works at the entry/training, journey, and full journey level to investigate re-active consumer complaints including complex complaints based upon the rules and regulations of the Contractors State License Law.

The incumbent performs field investigations, which requires automobile travel by various methods of transportation to project sites. The position requires the incumbent to spend approximately 60% of the time per week in the field which includes frequently remaining in a stationary position, frequently moving about to and/or from worksites, frequently in a construction area over uneven ground, sometimes outdoors in inclement weather. Incumbent must occasionally position self to perform a variety of tasks, including retrieval of files and moving items weighing up to approximately 30 pounds. In an office setting, with artificial light and temperature control, the incumbent also uses a personal computer to prepare investigative reports and initiate or respond to work- related emails and uses both desk and mobile telephones. In this setting, the incumbent must be able to frequently remain in a stationary position at a workstation (40%), standing requirements are consistent with office work. The employee is required to work both indoors and outdoors, depending on the situation they are involved in, at any given time. While indoors, the temperature and humidity are reasonably controlled, but while outdoors, the employee is exposed to climatic conditions. The employee may be exposed to dust, fumes, and construction related materials. While outdoors, the employee must occasionally position self to perform a variety of tasks on uneven ground.

CalCareers Exams: Once you find the job you want, we need to learn more about you. We will evaluate your education, experience, abilities, and knowledge through an assessment. The assessment process can take many forms, including an interview or exam, depending on the job.

Candidates that are new to state service must take the Special Investigator examination to establish list eligibility:

In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians.

Refer to "Application Instructions" and "Additional Instructions" for information on how to apply.

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You will find additional information about the job in the .

Special Requirements

The position(s) require(s) Medical Clearance prior to being hired.

The incumbent must possess a valid driver license, a good driving record, and is expected to drive vehicles safely. The incumbent shall participate in the Department of Motor Vehicles (DMV) Employer Pull Notice Program (EPN), which is a process for providing the Department with a report showing the driver's current public records as recorded by the DMV, and any subsequent convictions, failures to appear, accidents, driver's license suspensions, driver's license revocation, or any other actions taken against the driving privilege or license, added to the driver's DMV record.

Incumbent in this position will be required to submit fingerprints to the Department of Justice for criminal history background clearance and be cleared before hiring.

The incumbent shall participate in the Department of Motor Vehicle (DMV) Employer Pull Notice Program (EPN), which is a process for providing the Department with a report showing the driver's current public record as recorded by the DMV, and any subsequent convictions, failures to appear, accidents, driver's license suspensions, driver's license revocations, or any other actions taken against the driving privilege or license, added to the driver's DMV record.

This position is subject to Title 16, section 3830 of the California Code of Regulations, the Department of Consumer Affairs' Conflict of Interest Regulations. The incumbent is required to submit a Statement of Economic Interests (Form 700) within 30 days of assuming office, annually by April 1st, and within 30 days of leaving office.

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401(k) and 457(b) Plans (Savings Plus)

Offers a voluntary benefit that allows you to contribute to both a 401(k) and a 457(b) plan to enhance your retirement benefit. This allows you to contribute, through payroll deduction, up to twice the amount available to the private sector and most public sector employees. You can contribute on both a pre-tax and an after-tax designated Roth basis that offers you the opportunity to take advantage of tax savings now and in the future.

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Cash In Lieu of Health and/or Dental Benefits (Cash Option)

Allows you to receive cash in lieu of state-sponsored health and/or dental benefits insurance if you have other qualifying medical and/or dental coverage through a spouse, domestic partner, parent or other source.

​ ​ Common Carrier Travel and Accident Insurance – for Excluded Employees Only

Offers employer-paid accidental death and dismemberment insurance to managers, supervisors and other specified employees who travel on state business.

​ ​ Commute Program

Voluntary benefits that subsidize commuting expenses for eligible employees who commute to and from work using public transportation, vanpools, or bicycles.

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​ Consolidated Benefits (CoBen)

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​ ​Consolidated Omnibus Budget Reconciliation Act (COBRA)

Continuation of health, dental, and vision insurance coverage as well as medical reimbursement account for employees and eligible dependents who involuntarily lose coverage.

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​Planning Ahead Handbook | ​Dental Benefits

Offers you and your dependents preventive, basic and major dental care coverage through one of several dental plans.

​ Employee Assistance Program

Employer-paid program offers free professional and confidential short-term counseling and referral services to employees and their eligible dependents, as well as valuable information on a variety of topics including financial, legal, and wellness.

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TDD

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Group Legal Services Insurance
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​Group Long-Term Disability Insurance – For Excluded Employees Only

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Health Benefits

Offers you and your dependents a broad range of health insurance plans with the state paying a portion of the premium. CalPERS administers this coverage.

CalPERS Health and Wellness

Promotes a work environment that encourages healthy lifestyle choices, decreases the risk of illness and disease and enhances employee effectiveness and well-being.

​ Long-Term Care Program

Offers coverage through CalPERS for a chronic illness, frailty of old age, or a serious accident. Available to all California public employees, retirees, and their eligible family members.

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​ ​Vision Benefits

Employer-paid benefit that offers you and your dependents an annual eye examination and an allowance for frames and lenses. An enhanced vision plan is also available which provides higher allowances for certain materials and other benefits.

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