Lead Product Manager - San Francisco, United States - PayPal

Description

We are seeking a Product Lead who is passionate about solving Payment Risk and Fraud problems. You will be responsible for leading PayPal's flagship Fraud Protection product for all unbranded payments.

You will lead a team of product managers to solve some of the industry's most complex fraud/risk problems and drive towards building impactful features.

You are customer-centric, continuously demonstrate strategic & analytical abilities, and are laser-focused on executing at scale.

In addition, you must have the ability to succeed in a highly matrixed environment, where success is dependent on your ability to collaborate with cross-functional partners in a positive, productive, and transparent way.

Job Description:
Lead the product development, launch and scale of PayPal's flagship Fraud Protection service for all unbranded payments. Manage and guide a team of product managers, working closely together with the RaaS product leadership.

Work with executive leadership and product leaders on shaping the product strategy and roadmap and set key business goals (OKRs).

Develop a deep technical understanding of fraud management and solutions needed by merchants and convert them to a product roadmap.

Serve as a product leader and SME in strategic pre- and post-sales customer engagements. Manage budgets, hiring, training, mentoring, and other operational aspects of the team.

Author and review product requirements, use cases and work closely with stakeholder including Datat Science, Customer Support, Integrations, Pricing operations, Finance, Legal.

Compliance and other cross-functional domains.

Identify product and enablement gaps through feedback from regional teams, customer support, integration, market research etc. Establish a strong network of internal partnerships and advocacy with peers across all cross-functional groups in PayPal. Be a thought leader in driving the product and commercial strategy, in tandem with the leadership team.

Job Requirements:
8+ years of experience working in product or strategy roles for customer facing products or businesses.
Understanding of the payment fraud and risk management solutions is required.
Proven analytical and quantitative skills; ability to use hard data and metrics to back up business decisions
Ability to juggle multiple priorities and thrive in fast-paced environments
Strong problem-solving abilities - you can cut through the noise and laser focus on what really matters

Ability to clearly communicate user experience issues and service specifications to both business and technical audience using requirements documents, use cases and desired outcomes.

Strong leadership and collaborative traits
"Can do" attitude, team player, fun, energetic personality, works well under pressure.

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