- Previous experience as a House Supervisor/Operations Supervisor preferred
- Current American Heart Association Healthcare Provider BLS certification
- Successful completion and maintenance of a LA County Fire Card certification at the time of hire/transfer or within the first 30 days of employment/transfer
- Employees hired for this position must be able to perform the essential function of this job without imposing significant risk of substantial harm to the health or safety of themselves or others):
- Serves as resource to staff on clinical and safety issues utilizing available resources to assist when needed.
- Supports staff in detecting and reporting medication errors and adverse patient outcomes, per hospital policy.
- Responds to all hospital codes and other emergency situations to assess and assist with patient care and staffing.
- Understands the scope of practice, clinical, admission, acuity criteria, and competency of staff to ensure appropriate patient placement and care.
- Provides overall direction, guidance, and coordination to healthcare providers in optimizing patient throughput.
- Continually rounds on clinical units to determine tentative, pending, and actual discharges, identifying and removing barriers to transfers or admissions.
- Assists with the transfer of patients to a higher or lower level of care.
- Mediates conflict between families and staff, physicians and staff, and other departments, as they relate to patient flow by using policies and procedures to promote patient satisfaction.
- Utilizes appropriate judgment in placing patients in proper units according to diagnosis, principles of infection control and patient condition, and age of patient
- Provides feedback to staff, charge nurses, medical staff, and leadership re: issues impeding throughput and participates in actively identifying solutions.
- Administrative Leadership
- Keeps the Chief Nursing Officer/Executive Leaders informed of circumstances or situations which have or may have serious impact.
- Collaborates with other managers and directors to ensure consistent implementation and monitoring of policies, practices, and budgetary accountability.
- Works effectively with physicians, staff and the leadership team.
- Participates in committees, task force meetings and projects to benefit the organization.
- Provides adequate staffing for the following shift based on staffing patterns, patient acuity and recommendations of the unit managers or designees.
- Supports Nursing Office in verifying licenses, certifications, and other requirements of permanent and contract employees.
- Observes hospital and departmental policies governing conduct while performing hospital rounds (e.g. telephone and computer use, smoking regulations, breaks and other related policies) and approaches staff who are noncompliant.
- Submits an Administrative Report at the end of each work day.
- Understand, respects and displays sensitivity to culture, age and persons with disabilities.
- Complies with VPH policies and procedures on customer satisfaction and service excellence. Demonstrates professionalism and cultural sensitivity in coordinating activities and communicating with all customers, peers, and the community at large.
- Demonstrates effective business writing and oral communication skills, handwriting is clear and legible.
- Participates in operational aspects of the department, and maintains/participates in performance improvement activities within the department.
- Participates in all departmental specific training, Environment of Care (injury/illness prevention, fire/life safety, hazardous materials, emergency preparedness, utilities management, medical equipment management, safety and security management), infection control (standard precautions, TB Exposure Control Plan, Blood borne Pathogen Exposure Control Plan).
- Participates in education activities and process implementation.
- The above statements reflect the essential functions considered necessary to describe the principle content of the job. Primarily an inside building/office environment, well lighted and ventilated, which may consist of multiple treatment and/or work sites.
- Frequent contact with staff and public under a variety of circumstances.
- Handles emergency/crisis situations in accordance with Hospital policy.
- Answers phones or pages; Occasional travel may be required.
- Potential risk of exposure to hazards from chemicals (toxic and non-toxic), flammable materials, gas or electrical or radiant energy or equipment with/without moving parts.
Registered Nurse Operations Supervisor, Nursing Administration Unit, ID# 4809 - Van Nuys, CA, United States - Valley Presbyterian Hospital
Description
Valley Presbyterian Hospital is a stand alone, 350-bed community hospital and one of the largest and most prestigious full-service acute care facilities in the San Fernando Valley.
We are dedicated to the health and wellbeing of the San Fernando Valley.Working here means becoming part of an organization that not only cares for the patients inside our walls but also takes seriously a responsibility to be a vital asset to the community we call home.
Through community benefit programs, volunteerism, and philanthropy, the people of VPH extend our organization's impact far beyond our campus, deeper into the lives of those who need help.
Valley Presbyterian Hospital is a place where you can grow professionally and have a career in a supportive environment. You voice can make a difference in the quality of care provided to our patients. the difference you can make and the difference a supportive environment has on your well-being.The Operations Supervisor serves as the hospital administrative liaison accountable for providing clinical/patient care support on the evenings, nights and holidays.
Under the supervision of the Director of Clinical Resource Management, the Operations Supervisor is primarily responsible for providing clinical support, facilitating efficient patient throughput, maintaining standards/regulatory requirements, and assuming the administrative role in crisis and disaster situations.
Additionally, the Operations Supervisor functions as a resource, providing timely and effective problem resolutions to overall operations for the hospital.
The Operations Supervisor responds to and manages difficult patient care problems and unplanned emergent events, while promoting and maintaining communication with clinical, medical, and managerial staff.
The Operations Supervisor serves as a professional role model and leader, identifying and assisting with the furtherance of the goals and objectives of the organization.
Minimum of three years of critical care /emergency nursing experience with demonstrated excellence in clinical nursing practice and leadership.RN staff hired on or after April 2023, with an associate degree in nursing are required to be enrolled in an accredited BSN program within 30 days of employment and successfully obtain a BSN degree within four years of the RN hire or reclassification date.
Current licensure with the California Board of Registered NursingRequires ability to communicate clearly (in English) verbally and in writing for effective communication with other staff members, physicians, vendors, community members, patients and patient families, employees and applicants of all socio-economic levels from a diverse cultural and ethnic population.