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    Division Manager of Retail - Kansas City, United States - Aramark

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    Description

    **Division Manager of Retail - Arrowhead Stadium**

    **Kansas City, MO**

    Posted 16 days ago

    **Job ID:**

    Share this job

    Retail + Customer Service

    Salaried

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    The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.

    **Description**

    **ARAMARK Sports and Entertainment:**

    The Sports and Entertainment division within ARAMARK Corporation serves more than 200 premier stadiums, arenas, convention centers and concert venues. Since 1975 we've created culinary memories throughout the United States. The secret to our success is that we start with great food and a well managed facility. We understand that ensuring a memorable experience for our customers goes far beyond the food we serve.

    **We are currently seeking a Retail Division Manager to oversee retail operations at Arrowhead Stadium.**

    **Responsibilities**:

    Responsible for many of the non-selling aspects of the retail operation that includes the following: inventory management, warehouse management, receiving, ticketing and distribution. Other responsibilities include, but are not limited to:

    Supervise the management of labor and mentoring of selling associates.

    Work with HR department to hire staff, ensure proper staffing for events, staying within payroll budget.

    Ensure development and training of customer service programs and product knowledge.

    Training on point-of-sale registers and inventory scanners. Supervise daily store operations

    Ensure proper procedures for opening and closing the store, including accountability of cash and credit cards, and security requirements.

    Address and resolve any customer issues.

    Verify accountability report of financial transactions, to include sales and transfers of merchandise to and from the stores.

    Periodically check and verify the proper ticketing of merchandise.

    Supervise periodic physical inventories as well as potential count discrepancies.

    Monitor internal and external theft.

    Maintain general standards for display, merchandising, and cleanliness.

    Ensure presentation of merchandise is shown in a coordinated and exciting manner which projects desired concepts, story, or idea.

    Provide technical assistance for minor hardware problems with point-of-sale devices.

    Basic review and analysis of store merchandise

    Maintain daily replenishment for event and non-event days.

    Maintain proper placement of merchandise throughout the store.

    Monitor best and worst selling items.

    Communicate suggested stock levels.

    Projecting and maintaining financial workbooks on a weekly basis.

    Reporting Daily sales information to the accounting department.

    Product Buying

    Reconcile consigned events

    **Qualifications**

    Candidates must possess retail management experience that includes inventory management and staffing.

    Candidate must be familiar with Microsoft Office and DOS based systems.

    All applicants must be able to work a flexible, event based schedule that includes evenings, weekends and some holidays.

    Candidate must be willing to be hands on with staff and be willing to work event-based hours that include evenings, weekends and some holidays.

    Candidates must be willing to travel on occasion for special event and trade shows.

    #FS-250Aramark is an Equal Opportunity Employer, including Disability/Veteran.

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