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- Foster relationships with existing channel partners and clients.
- Communicate via phone, email and presentation materials, equipping clients with the necessary tools and knowledge for success.
- Monitor performance of existing clients, identifying areas for improvement, and implementing strategies to enhance sales and revenue.
- Recruitment of additional users within client offices.
- Address client challenges and provide company solutions.
- Collaborate with marketing to share customer feedback or insight.
- Support conference logistics and other field engagement.
- Manage inbound customer requests.
- Deliver exceptional client service on a day-to-day basis.
- Strive to maintain and increase overall customer satisfaction based on their business needs.
- Recruiting, Marketing or Sales experience is preferred but not required.
- Strong written and verbal communication skills.
- Strong phone etiquette with customers.
- Exhibit strong problem-solving skills and time management capabilities.
- A "can do" and "can do now" attitude.
- Highly motivated, self-starter with strong organizational skills.
- Strong computer skills.
- Strategic thinker who can see problem patterns, ideate solutions, and execute to completion.
- Ability to present, communicate, and work effectively with other internal teams.
- Strong team player.
- Comprehensive Medical, Dental, and Vision coverage
- Competitive salary package
- Retirement plan with 5% matching
- 10 paid holidays per year
- Referral program
- Starting Pay: $65,000 to $70,000 per year
Account Manager - Seattle, United States - ABC Legal Services
Description
About ABC Legal Services:ABC Legal Service is proud to be the national leader in filing service of legal documents. We are a team of 350 with offices in Los Angeles, Dallas, Miami, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We've been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach. To get there we need smart, capable talent. This is where you come in.
Job Overview:
We are currently in search of a Channel Manager to join our team. As a Channel Manager, you will enable the process for our digital customers. You will play a crucial role in developing relationships with channel partners to drive sales and revenue.
***This position is hybrid remote, in Seattle, Washington***
Key Responsibilities: