SVP, Culture - Jacksonville, United States - VyStar Credit Union

Description

At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement--available to all full and part time employees. Part time positions start at a minimum of 30 hours per week.

We encourage you to become a part of VyStar Credit Union's family of employees.

SVP, Culture & Belonging Accountability Statement

Reporting to the Chief Human Resources Officer (CHRO), the SVP of Culture and Belonging is responsible for planning and directing all aspects of the VyStar organization's culture and belonging programs. This role involves implementing retention efforts and training that maintains a talented and diverse workforce. The SVP develops and implements segment-wide programs to educate, engage, and empower employees. Additionally, they consult with key executives across the enterprise to support and educate line of business leaders on the mission and vision for our culture and belonging work. The SVP also maintains awareness of regulatory and market conditions that may affect the organization's culture, engagement, and diversity & inclusion initiatives, proposing and implementing changes as needed to ensure compliance and sensitivity to the needs of all employees. This includes developing a language for the company's HR function to communicate in and occasionally partnering with the government affairs and community engagement teams to raise awareness and identify partnerships that support the company's culture driven initiatives. The incumbent will successfully partner with other HR functions including benefits to create a psychologically safe environment for all employees to enjoy. Collaboration is key.

Essential Job Functions

• Manage the enterprise culture and belonging effort within a broader corporate function.
• Identify, develop, and foster relationships with industry thought leaders, consultants, vendors, and partners to apply best practice thinking and drive a belonging mindset and priorities across the business.
• Develop and deliver segment-wide programs, initiatives, and services to advance inclusion, engagement and wellness within the organization. Set goals and monitor program effectiveness on the inclusive culture and diverse workforce and overall employee engagement.
• Integrate D&I into HR strategies, practices, and processes including work related to employee resource groups.
• Collaborate with HR business partners to review policies developed within various sub-functions to ensure compliance with EEO guidelines.
• Build strategic relationships with external stakeholders in support of community DEI initiatives.
• Collaborate on strategic decisions affecting employee acquisition, retention, engagement, and wellness enterprise wide.
• Conduct workforce analysis and report trends and statistical information to the Senior Leadership team and line of business leaders.

Executive Competencies:

• Attracts, Coaches & Develops Talent
• Change Leadership
• Communication
• Flexibility/Dependability
• Leadership Presence
• Member Service
• Open to Differences
• Provides Thought Leadership
• Social Emotional Intelligence
• Strategic Problem Solving & Decision Making
• Teamwork

VYSTAR EXCELLENCE

Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job:

• Focus: Focus your full attention by carefully listening to and observing client or member.
• Connect: Consistently be friendly and approachable. Demonstrate your care.
• Understand: Listen empathetically and ask questions (70%/30% rule).
• Counsel: Recommend solutions based on yourmember's needs and objectives.
• Advance: Ensure that member's expectations were exceeded.
• Verify necessary follow-up actions.

Job Qualifications

Education:

Required: BA/BS from an accredited institution.

Preferred: MA/MS in Human Resource Management, Diversity & Inclusion Leadership, Psychology, Sociology, Communications, Public Affairs, Business.

Experience:

Required: 5+ years of relevant experience in cultural development, communications, public relations, business and/or community partnership development AND 3-5 years of program facilitation and management of cultural and/or community development and deployment.

Preferred: 5+ years of diversity, equality, inclusion, and cultural program development and administration, including project management. Community relations/engagement and employee resource groups.

Broad knowledge of current industry trends and developments; considered a thought leader.

Experience leading projects and organizing resources.

Demonstrated leadership using a balanced approach to adeptly manage competing interests.

Skills:

Demonstrate exceptional verbal and written communication skills, fostering an inclusive and collaborative environment across the organization, including creating a uniform voice for the HR function to communicate company wide.

Proficiently organize and manage company-wide events, fostering engagement, collaboration, and a sense of belonging among employees.

Demonstrate a strong understanding of public policy, government relations, and community engagement. Effectively represent the organization's interests in external forums and build strategic relationships with stakeholders.

Strong leadership and negotiation skills with business and technical groups including ability to share knowledge resolve conflict and build consensus among many stakeholders.

Demonstrated success working cross-functionally across an organization.

Successful track record of leading projects and project teams in a dynamic, fast paced environment.

Comfortable with ambiguity and willing to take well-reasoned steps in new endeavors.

Business acumen, with excellent analytical and problem-solving skills.

A high level of interpersonal skills and social sensitivity are required.

Interacts well with employees on all levels of the organization.

The employee is a resource to the organization and must be an effective listener and communicator.

Demonstrates the ability to set and model positive examples in attitude, behavior, and work ethic.

Ethical and effective in the handling of sensitive, confidential, and proprietary information.

DISCLAIMERS AND WORK ENVIRONMENT

Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management.

The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects.

VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union.

No placement fee will be paid if a candidate is hired as a result of the referral, or through other means.

Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members.

Thank you again for your interest in this position

VyStar Credit Union Human Resources