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Lake Mary

    Restaurant Supervisor - Lake Mary, United States - Pinnacle hotel Management

    Pinnacle hotel Management
    Pinnacle hotel Management Lake Mary, United States

    1 week ago

    Default job background
    Full time
    Description

    OVERALL RESPONSIBILITIES:

    Work in conjunction with the Managers of Food and Beverage to ensure quality product and timely service.

    JOB REQUIREMENTS

  • Must have a min of 2-3 years restaurant supervisor experience; prefer hotel setting
  • Minimum lifting of 20lbs.
  • Ability to verbally communicate effectively with guests and co-workers.
  • Pushing, pulling, bending, stooping, upward reaching.
  • Some exposure to cleaning chemicals
  • Prolonged periods of standing and/or walking.

    • ESSENTIAL FUNCTIONS:

  • Ability to perform the Basics of Brilliant Hosting while delivering Marriott's Core Values at all times.
  • Regular inspection of all areas in order to direct work. Emphasis to be on sanitation and cleanliness.
  • Handle guest complaints immediately in the most diplomatic manner.
  • Spot check guest checks to ensure proper check handling procedures are being adhered to. Operate POS system to process checks and any other transactions.
  • Maintain cleanliness of restaurant and oversee side duty completion.
  • Operate/Program PMS for daily specials.
  • Conduct Daily pre-meal meetings.
  • Each associate is expected to complete, within their ability, all reasonable requests by management.
  • Supervise and direct restaurant service plans and actions to achieve improved operations, overcome deficiencies, and instigate necessary changes.
  • Daily inspection of restaurant and readiness according to standards.
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