- Competitive Pay
- Employee Rate Discounts for Hotel Stays
- Team Work Environment
- Opportunities for Growth
- Greet customers promptly with a friendly and sincere welcome. Use a clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as hotel amenities and local attractions
- Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer
- Complete registration process by inputting and retrieving information from the computer system, confirming information including number of guests and room rate. Promote all marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and area's attractions
- Promptly answer the telephone using a clear speaking voice. Answer telephone with the hotel's scripted greeting. Input messages into the computer and retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Ensure all guest correspondences are kept confidential
- Close guest accounts at time of check out and inquire guest of satisfaction. In the event of dissatisfaction, contact management immediately
- Resolve issues such as location changes, providing additional room amenities and credit issues
- Record guest comments or complaints by listening and offering assistance in order to resolve any problems such as price conflicts, insufficient heating/cooling, etc.
- Performs miscellaneous job-related duties as assigned
- Regular attendance is essential
- May be required to work varying schedules and holidays
- Required to fully comply with the hotel's rules and regulations
- Any combination of education and experience equivalent to graduation from high school or any other combination of education, training, or experience that provides the required knowledge skills and abilities
- Requires continual standing and movement throughout front office area
- Periods of standing exceeding 50% of work shift are required
- Maintain a well-groomed and professional appearance
-
Front Desk Agent
4 weeks ago
MMI Hospitality Group Lafayette, United StatesJob Description · Job DescriptionIf you believe that first impressions can set the tone for an entire hotel stay, please keep reading. Fairfield Inn and Suites- Lafayette has an opportunity for an evening ( PM ) Front Desk Agent. As the Front Desk Agent, you will be responsible f ...
-
Front Desk Agent
2 weeks ago
White Lodging - The Union Club Hotel at Purdue University West Lafayette, United StatesSummary: · At White Lodging, we know that the hospitality business, like life, is how you make people feel. That's where you come in. Here you'll have the opportunity to make unforgettable memories for our guests by providing exceptional service and fostering meaningful connectio ...
-
Front Desk Agent
3 weeks ago
MMI Hospitality Group Lafayette, United StatesIf you believe that first impressions can set the tone for an entire hotel stay, please keep reading. Fairfield Inn and Suites- Lafayette has an opportunity for an evening ( PM ) Front Desk Agent. As the Front Desk Agent, you will be responsible for providing our guests with "Sou ...
-
Experienced Front Desk Agent 3-11PM
9 minutes ago
Residence Inn - Lafayette, LA Lafayette, United StatesJob Description · Job DescriptionJob Summary: We are looking for an experience Evening Front Desk Agent every other weekend, who will be responsible for greeting and welcoming guests to the hotel. Completes check-in and/or check- out of the guests stay. Accommodates special reque ...
-
Patient Care Coordinator
3 weeks ago
Specialty1 Partners Lafayette, United StatesJob Description · Job DescriptionOur office, Walnut Creek - Lafayette, is seeking a Patient Care Coordinator to join our busy specialty practice. · Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to ...
-
NYL Insurance Company - Acadiana Territory Lafayette, United StatesJob Description · Job DescriptionMust be Licensed in Lousiana · New York Life Insurance Company, a mutual life insurance company, together with its subsidiaries, provides a range of insurance and investment products and services. The company offers life insurance, long-term care ...
-
NYL Insurance Company - Acadiana Territory Lafayette, United StatesMust be Licensed in Lousiana Life Insurance Agent to Financial Services Professional New York Life Insurance Company, a mutual life insurance company, together with its subsidiaries, provides a range of insurance and investment products and services. The company offers life insur ...
-
NYL Insurance Company - Acadiana Territory Lafayette, United States· Must be Licensed in Lousiana · New York Life Insurance Company, a mutual life insurance company, together with its subsidiaries, provides a range of insurance and investment products and services. The company offers life insurance, long-term care insurance, and group disabili ...
-
NYL Insurance Company - Acadiana Territory Lafayette, United StatesMust be Licensed in Lousiana · New York Life Insurance Company, a mutual life insurance company, together with its subsidiaries, provides a range of insurance and investment products and services. The company offers life insurance, long-term care insurance, and group disability i ...
-
Driveway Gates Lafayette Louisiana
3 weeks ago
Caeser Bail Bonds LLC Lafayette, United StatesTitle Tuesday, 08 February, 2022 (charleston, West Virginia) - Because right now theres a remote job available that pays $800 per week, and all it requires is posting some stuff to Facebook, Twitter, YouTube, and Instagram a few times a day And yet you still havent applied Go to ...
-
Front Desk 3rd Shift Wknds
3 weeks ago
Staybridge Suites Lafayette, United StatesWe are looking for an enthusiastic and detail oriented Front Desk Agent/Night Audit for our extended stay property. Shifts will be every **_Friday and Saturday 11pm-7am_** with additional shift coverage if needed. Duties include greeting guests for check in and departure, running ...
Part-Time Front Desk Agent - Lafayette, United States - Residence Inn
Description
Job Summary: We are looking for an experience Evening Front Desk Agent every other weekend, who will be responsible for greeting and welcoming guests to the hotel. Completes check-in and/or check- out of the guests stay. Accommodates special requests, follow thru with established check-in/out procedures. We are requiring that candidates have Hotel experience that can be verified through reference checks.Benefits
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
