- Lead, Coach and Inspire a team of FBCs (Franchise Business Consultants) who help franchisees to improve their business operations, profitability and comply with brand standards.
- Lead all Learning and Development initiatives including curriculum creation, gap analysis, Learning Management System selection and administration.
- Lead execution of all projects defined in annual plan from ideation to execution.
- Look for methods to improve quality, efficiency and productivity, reduce costs and increase profits
- Responsible for driving unit level economics, franchisee profitability and for increasing franchisee KPIs
- Work collaboratively to develop and/or improve systems, processes, controls and procedures that improve the overall efficiency and quality of service
- Own the content of the Operations Manual, ensuring that it reflects the current brand standards by partnering with the Radiance Holdings legal team to ensure the manual is updated regularly.
- Drive franchisee engagement by leveraging all critical programs and events, including; our annual conference, regional meetings, webinars, e-mail communications, social media, and intranet, measuring results based on correlation to performance and overall satisfaction.
- Build positive, trusting relationships with new and existing franchise owners, vendors, the Sola team, other Radiance Holdings brand leaders,
- Demonstrate and ensure operational excellent through the training, coaching and encouragement of Sola's FBC team.Maintain and enhance Sola's system for effective location evaluations and enforcement of brand standards.
- Consistently uphold and represent Sola and Radiance's core values.
- Instill accountability for the team to execute growth plans
- Create and implement effective action plans with team to address strategic initiatives
- Highly motivated, self-starter with strong work ethic
- Exceptional interpersonal skills
- A desire to learn the business and to take personal responsibility for your own success
- Even-keeled, effective communicator (written and verbal)
- A team player with a great attitude who will take on challenges and adapt as needed
- Flexible and able to balance competing priorities with limited supervision
- Independently motivated and solution oriented
- CFE preferred
- Experience with PnL tracking
- Experience with creating and implementing a strategic plan
- Minimum of 3 years of experience in Franchising
- 5-10 years of experience in leading a team
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Vice President of Operations - Denver, United States - Radiance Holdings
1 month ago
Description
Job Description
Job DescriptionPosition Title: Vice President of Operations
Department: Operations
Reports To: Chief Operating Officer
Location: Lakewood, Colorado
Travel: This job may require up to 40% travel to domestic locations
FLSA Status: Salaried, Exempt
About Sola Salon Studios
Sola Salon Studios is a wholly owned subsidiary of Radiance Holdings, LLC. It is the nation's largest and fastest growing salon suites franchise, was established in 2004 in Denver, Colorado. Shortly after opening our first location, we began rapidly growing through franchising. Now, with over 700 locations in the U.S. and Canada, we provide outstanding support to our franchise partners and over 20,000 salon professionals. Our locations provide beauty professionals with premium, fully equipped salon spaces in which they own and operate individual boutique salons alongside the support and tools they need to succeed.
The Sola Home Office is located in Lakewood, CO and our Home Office Team is a group of ambitious, driven, and fun people who work hard and enjoy what we do. We are looking for people committed to serving our beauty professionals and who share our goal of empowering others to live their best lives.
Position: VP of Operations
The Vice President of Operations is the representation of The Sola Salons brand to the franchisee community. They define and drive Franchisee Performance, Field Operations, Project Management and execution, Education of franchisees and Sola Pros, and Brand Standards. They also embody and foster all aspects of the brand, culture and core values to protect the franchisees' investment and future.
Primary Responsibilities
Required Skills and Qualifications
Required Experience
Compensation
The salary range for this role is $130,000 - $175,000 annually and is commensurate with experience. This is a salary exempt position meaning it's not eligible for overtime compensation. This position is eligible for a discretionary bonus based on company and individual performance. All bonuses are subject to board approval.
