- 3-5 years of relevant experience
- Experience supporting the Personnel Security Customer Service Desk.
- Experience in customer relations; professional correspondence and communications skills via email, phone and in person; good grammatical and professional writing skills; ability to prioritize competing tasks; maintaining accuracy and timeliness.
- Knowledge of ICD704 and EO 12968; and SEAD 3, 6 and 7 which addresses reporting requirements, continuous vetting/evaluation, and reciprocity.
- Experience understanding exceptions codes, such as waivers, conditions, and deviations.
- Familiarity and experience utilizing Scattered Castles, e-QIP, DISS, OPM Portal; scoping SF86/SF86C.
- Experience working with government civilian and military personnel (CONUS/OCONUS).
- Knowledge and experience determining when a security case is complete and prepared for adjudication to include coordinating with other officers and determining the need for additional investigative information.
- Excellent written and oral reporting skills, interpersonal skills, and the ability to communicate at all levels of the organization and customers across geographically dispersed sites.
- Knowledge of the Microsoft Office Suite, particularly Outlook, Word, and Excel.
- Possess a TS/SCI and successfully pass CI Poly.
- Experience working in DIA a plus.
- Must have a valid certification of completion in PII and Cyber Awareness Challenge from Information Assurance Support Environment (Only valid within 30 days of hire). To obtain the certification, visit
- The duties of this position are primarily performed in a climate-controlled office environment
- Able to sit and work at a computer keyboard for extended periods of time
- Able to stoop, kneel, bend at the waist, and reach daily
- Able to lift up to 35 pounds occasionally
- Able to walk upstairs and long distances without assistance
- Noise level: Low to moderate
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Personnel Security Customer Support - Washington, United States - Advantage SCI
Description
Job DescriptionWe are Advantage SCI, LLC (ASCI) and we want you to be a part of our TEAM to push our goal of Securing tomorrow today We deliver the expertise needed to further critical missions and get the job done. We are looking to add to our teams of positive and dedicated members.
ASCI has an upcoming opportunity for a full-time experienced Customer Service, Personnel Security Specialist for our government customer. Great opportunity to build experience in the Personnel Security Field.
This individual shall support the Personnel Security Division Service Desk in understanding the process of assessing, validating, and certifying the trustworthiness of DIA and designated DoD-affiliated personnel for clearance access to Sensitive Compartmented Information (SCI) through case management, adjudication, to include due process in an accurate and timely manner. Additionally, this support requires experienced and professional Customer Service, IT Systems Support Specialists to have knowledge and understanding of the Continuous Evaluation System (CES) as CES Screeners
Experience and Skills
Job Benefits
Advantage SCI offers competitive compensation and a strong benefits package including comprehensive medical, vision, and dental care, matching 401K, paid time off, flexible spending accounts, disability coverage, life insurance, and other benefits that help provide financial protection for you and your family.
ASCICI, LLC is a Service-Disabled Veteran Owned and Woman Owned business that provides security and intelligence services to multiple government agencies and is a exciting company that is passionate about delivering premiere services to its customers.
Diversity, Equity & Inclusion Statement:
Advantage SCI, LLC is committed to building an inclusive work environment that encourages, supports, and celebrates the diversity of our employees. We recognize that an inclusive culture improves how we support our customers and the collective impact we can make in our communities.
Equal Opportunity Statement:
An Equal Opportunity Employer. ASCI's hiring practices provide equal opportunity for employment to all employees and applicants without regard to race, religion, color, sex/gender, national origin, age, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, United States military veteran's status, victim of domestic violence status, mental or physical disability, or other protected class status so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws.
